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1) In some systems the paper farecard only allows for one ride even if too much money was placed on the card. Maybe Metro could go to that to help 'nudge' more people to use SmartTrip.
2) Why not make the paper-farecard equal to the peak of the peak fare and eliminate the regular fare? Only Smart-Trip riders would receive the 'regular' fare as 'regular' riders.

I recognize there are drawbacks to this, but the tourist books would quickly make visitors aware of this.

Additionally, WMATA could offer a visitor Smart-Trip card where refunds would be done electronically when the card is turned in. It would take some effort to set-up, but the refund process should be pretty simple if the money is just going back to a credit-card.

by Rob on May 31, 2011 6:30 pm • link • report

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