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Before WMATA "can show the public that it is managing repair funds effectively" it has to actually start managing repair (and other funds) effectively. What little information does come out indicates financial mismanagement (stemming from a combination of incompetence and outright fraud) is a huge and growing problem at WMATA. Can anyone name a single major initiative (of any kind) which WMATA completed on-time, in-budget and up to reasonable quality standards within the past 5 years?

"Communication and customer service has improved"
^[Citation Needed] The recent experiences of myself and others I've spoken to indicate little, if any, recent improvement in these areas.

by Jacob on Jun 22, 2012 12:23 pm • link • report

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