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Oh, and I should add that there is one way the terminology has definitely improved with the new fare structure and signage: it's now officially "peak" and "off-peak" fares, rather than the confusing "regular" and "reduced" that they insisted on using for so long.

But I'm not sure why they had to switch at the same time from a SmarTrip "discount" to a paper "surcharge."

by Gray on Jul 2, 2012 1:02 pm • link • report

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