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But I'm not sure why they had to switch at the same time from a SmarTrip "discount" to a paper "surcharge."

I believe a lot of this wording stems from the laws that guide the way that Senior/Disabled fares are calculated.

Basically, Metro needed to word things carefully so that that law wouldn't require them to virtually give those fares out for free. I don't have the specifics in front of me, but I think this relates to Metro's somewhat odd practice of referring to the "peak" fares as "regular," and everything else as "reduced," rather than vice-versa.

Also, once we get more SmarTrip machines, and cheap cards to match, this will be a much smaller issue. When the cards drop to $2-$3, it'll be a no-brainer for tourists to purchase one. I think Metro had targeted putting SmarTrip vending machines in every station by the end of the year.

Hopefully we can also eventually ditch the current TVMs, and add touchscreens to make this process a lot less confusing.

by andrew on Jul 2, 2012 1:31 pm • link • report

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