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Like many in the District, I do not use or own a blackberry or iPhone. So I don't have a favorite app. What I do is just check the wmata site before I leave for the next bus. And if I am at a bus stop and didn't check online, I *used* to call up on my cel and say "next bus" and entered in the stop number etc etc...But now it does not recognize the words "next bus." I guess that's what everyone is talking about. So I request an agent. Today when I did that, the agent said she could not get tracking for that bus, but gave me nevertheless the arrival time for a nearby cross section. (I had told her the stop number.)

This is why the best thing to lobby for is reliable arrival times. People doing their jobs correctly. If over 90% of the people are doing their jobs correctly, then the need for apps and so forth diminishes. There is vast room for improvement, but I don't think too many of us are asking for it.

by Jazzy on Jan 16, 2013 6:03 pm • linkreport

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