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I 100% agree. And it also takes two to tango. Just because you have had a bad morning doesn't give you an excuse to go into a place of business and act like a butthole because. The same applies to employees. I have (many times) been on the receiving end of someone's stank attitude and most times than not, I've always been able to diffuse the situation and create harmony by throwing a bit of "personality" into the fray and still not feel as if I've given up something.

We need better civility across the board and should realize that "customers" need to check their attitudes at the door.

by HogWash on Feb 19, 2013 11:44 am • linkreport

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