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@ Crin:Private-sector customer service is about how to get the customer to "Yes, we can do that." If not, the customer will go to another company.

LOL. Have you dealt with any large company recently? Say a bank, an insurance company, a cable company, ticketbastard, a cell phone company, a power company, an online retailer? You're lucky if you get to talk to a person at all.

by Jasper on Feb 19, 2013 11:53 am • linkreport

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