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While I agree with the point that govt employees deserve greater civility, I don't think they are alone in facing the wrath of disgruntled customers.

...they deserve no more ire or disrespect than any other professional in a different line of work. Would you direct words like these at a doctor, a grocery cashier or a dog
walker?

Maybe not but would you direct uncivil language toward huge bureacratic organizations that seem to be without accountability such as your cell phone company, Pepco, airline, cable company, bank, or Facebook? Probably so considering the number of websites (usually with "suck" in the name) dedicated to ripping these companies services.

Government isn't something that happens to people without their active involvement, and government employees are not the help.

Actually, I'd say "the help" deserves the same respect you would give public servants and vice versa.

The District government has stolen $691 from me and is currently trying to steal another $691. Everyone in the tax office whom I have spoken to has been too bored to try and help me.

Yeah, that's pretty typical for the DC Dept of Taxation. It's not that they actually want to rip you off, they just don't want you to bother them with asking them to do their job.

by Falls Church on Feb 19, 2013 12:17 pm • linkreport

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