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@ MsD:"Sorry, I don't mean to be short, this is just frustrating. I have written down that I need to do X, Y, and Z, am I missing something?"

That line helps everywhere when you are loosing your patience. I remember a time when I ended up stranded at LGA on a three-legged flight from Europe to home. The airline did not want to give me a hotel, until I - rather exasperatedly - told the dude I was not upset with him, I just had been up for 24h by then, and rather grumpy with the situation.

However, nothing helps in situations when you're being ground by inflexible rules that are simply stupid.

by Jasper on Feb 19, 2013 8:28 pm • linkreport

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