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@ Miriam
If I was a screw-up on my job and my salary was cut, I would know why and have to accept it. Also, I would have no problem if Metro offered high salaries to well-qualified, conscientious applicants, but that is not what I see in the Metro workforce. In fact, on the front lines I find it rare when I encounter such an employee.

@ Matt W
When the anecdotal, subjective accounts become as frequent as they are, then one must acknowledge that there must be something to them. Where there is smoke, there is fire, so-to-speak. At this point, the fire is out of control, and so is the Metro workforce. Almost every day, another outrageous act of stupidity is caught on camera, or recounted on the evening news. For the level of service we are getting from current Metro employees, they are overpaid; I don't think that it would be out of line for Metro to ask for salary concessions from the union, especially under the current budgetary circumstances. That's just my personal opinion- Metro employees are overpaid. Generally speaking, they don't accept that they are customer service employees; they view riders as an afterthought, something to be tolerated as they drive the buses and operate the trains along the rails. I'm all for retraining and progressive discipline, but it seems like every time we turn around, the entire workforce needs retraining on some aspect that they should already have been adequately prepared for. That is not acceptable.

Bottom line- Metro is not getting our money's worth from front line employees, and considering this current financial situation, demanding salary concessions from the union would not be out of line.

by Kevinm on Feb 28, 2010 2:10 pm • link • report