Report a Comment

The Dulles Aerotrain goes to a place where there is NO terminal--it was placed there in anticipation of a new terminal that might be built, in 7 or 10 years or maybe never. In the meantime, MWAA has put in an Aerotrain that goes to NO gates, and requires a half-mile walk from the Aerotrain terminal to gates.

The "new" Dulles security set-up is designed to fail. They did not put enough space in front of the Walk-Through Metal Detectors, so the lines tend to back up into the serpentine line waiting to get to the document checkers. When that happens, and it does on a regular basis, they STOP CHECKING DOCUMENTS until the lines shorten up at the WTMDs (!)

The connection between the screwed-up, designed-to-fail new security set-up and the Aerotrain, is up a small escalator, down a hallway, then a U-turn and down two escalators.

NONE of these are big deals, I suppose. What annoys me is that MWAA has a blank piece of paper and designed a new security set-up AND a new Aerotrain AND a new connection between the security set-up and the Aerotrain each of which is less-than-convenient for passengers. Why?

Now add to this that they've been "planning" this Metro connection for years, but still don't have the Federal funding in place and are proposing to make the Metro less-than-convenient for passengers, and I'm beginning to get the message from MWAA: "We hate you passengers."

And I hate them right back.

by Trulee Pist on Aug 11, 2010 6:19 pm • link • report