Posts by Gabe Klein — Guest Contributor
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How public and private came together to make Capital Bikeshare a success
Gabe Klein, former transportation chief in DC and later Chicago, has just published a book, Start-Up City. We’re pleased to present a few excerpts. In this one, Gabe talks about how DC’s first experiment with bike sharing, Smartbike, turned into the wildly successful Capital Bikeshare. Keep reading…
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Public agencies must communicate to succeed
Gabe Klein, former transportation chief in DC and later Chicago, has just published a book, Start-Up City. We’re pleased to present a few excerpts. In this one, Gabe talks about how an agency must communicate well with the public if it’s to be successful. Why should the private sector have a monopoly on high-quality marketing? On next-generation customer engagement? Keep reading…
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“Getting sh*t done”
Gabe Klein, former transportation chief in DC and later Chicago, has just published a book, Start-Up City. We’re pleased to present a few excerpts. In this one, Gabe talks about how the best plans can collect dust unless leaders push to turn them into reality. After launching [a set of signs that read “Building a new Chicago” for taxpayer-funded projects,]… Keep reading…