Retail
The neighborhood retail conundrum
Even in some of DC's most affluent neighborhoods, neighborhood retail corridors are causing gray hairs for local leaders. In Cleveland Park, there are many vacant stores along Connecticut Avenue, a repeated topic of conversation on the neighborhood email list. Over on P Street west of Dupont, several businesses are having trouble, leading to empty storefronts there as well and calls at the ANC for help. 17th Street is a constant subject of controversy, whether you think something is wrong or not.
All of these cases share a common thread: a tension over one more profitable type of use pushing out the others. In Cleveland Park, a zoning overlay prohibits more than a certain number of restaurants; a Cosi wants to set up shop there, but can't. Instead, space goes empty. Critics of the overlay claim that it is just creating empty space and depriving the corridor of its chance to thrive; defenders, on the other hand, argue that landlords keep their spaces vacant intentionally to hold out for the higher rent they can get from a restaurant. They're counting on residents to become fed up and change the rule, or the DC government to relax enforcement, which has been common in the past. Who's right?
P and 17th both have liquor license moratoriums to keep the number of bars down. In the past, both streets were home to bicycle shops, apparel shops, and other neighborhood-serving retail. As in Cleveland Park, defenders of the rules feel that they will ensure rents stay low enough to make these kinds of businesses possible. On the other hand, we have these rules, and not those businesses.
Recently, several P Street restaurants have appealed to the Dupont ANC to allow a small increase in the number of liquor licenses. The ANC has gone along in hopes that the licenses will help the area restaurants to become profitable while remaining restaurants, and has insisted on voluntary agreements to limit the establishments to actual restaurant-type operation rather than become nightclubs or bars.
We can't go back to the good old days. More people shop at major big-box stores and online these days, making it harder for neighborhood retailers to compete. One way to help retail is to add residential density (the theory behind mixed-used development nodes recommended for Rockville Pike and Georgia Avenue. But neighborhoods like Cleveland Park and Dupont Circle fought higher density near their retail decades ago; opposition to density in Cleveland Park even launched HPRB Chairman Tersh Boasberg's preservation career.
Can we catalyze neighborhood retail, or are nightlife destinations like U Street, Adams Morgan, or Gallery Place, big-box meccas like Columbia Heights, or major mall-like chain-store centers like Georgetown or Friendship Heights the only viable options for urban neighborhoods? All of those draw people from all over the region instead of just from the neighborhood. Maybe Barracks Row is a good example.
Smart people have told me that it's infeasible to get neighborhood-serving retail by regulating commercial corridors that have lost it. I need to learn more. Any recommendations for good books or online resources on the topic?
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http://communitybasedplanning.wordpress.com/2008/01/04/could-formula-retail-zoning-be-in-nycs-future/
http://www.newrules.org/retail/formula.html
by Rob Halligan on Jul 1, 2008 4:25 pm • link • report
by Bianchi on Jul 1, 2008 4:31 pm • link • report
BTW, libertarians hate it when the government creates scarcity.
by VC on Jul 1, 2008 4:47 pm • link • report
P St does in fact have a bit of residential - condos and apartments (and hotels) right on P, and many more nearby. It's clearly enough to support one of the few remaining mini non-chain grocery stores (Metro Market). But the commercial spaces suck. I would love to see the parking lot behind Riggs developed to have retail on Mass Ave & condos above, overlooking Dupont.
by michael on Jul 1, 2008 5:20 pm • link • report
That seems to defeat the whole purpose.
by Adam on Jul 1, 2008 6:12 pm • link • report
That's so especially true if you're looking to attract unique local stores. One of the big reasons that chains dominate in the suburbs is that suburbs over regulate commercial zoning and independent stores can't afford the start-up costs. Signs are a good example. Lots of communities require high-quality signage materials, which adds several thousand dollars to start-up costs right off the bat. Another sign example is that chains don't need as much signage because everybody automatically recognizes their logo, so if you have particularly restrictive size regulations, it can hurt the little guy a lot more.
I don't know enough about DC's zoning regs to know if that sort of thing is a problem or not, but I do know that it sure is a problem in a lot of places.
by BeyondDC on Jul 1, 2008 6:48 pm • link • report
by Ken Jarboe on Jul 1, 2008 6:57 pm • link • report
by mfs on Jul 1, 2008 7:32 pm • link • report
The rationale for this rule is that mixed-use developments are required to have "public use spaces," and it is impossible for such spaces on a small parcel to be big enough to be usable. This public use space rule is what creates the dead "plaza" spaces in front of buildings that mess up so many of our streetscapes, and make the retail spaces behind them less inviting and less successful. (Compare the out-of-the-way-looking retail spaces in Bethesda's handsome new Lionsgate building at Old Georgetown & Woodmont, hidden behind a plaza that in my opinion is about as attractively designed as it could possibly be, with the very successful retail in the very ugly building that used to be there.)
Before we try to impose new regulations aimed at promoting locally owned retail, we should fix regulations that actively impede it. Storeowners in Central Business Districts ought to be able to rebuild their stores with a few floors of apartments or offices above, and not be under overwhelming economic compulsion to sell their properties.
by Ben Ross on Jul 1, 2008 9:24 pm • link • report
Large developers tend to want national chains or restaurants. What normally repopulates a strip is low rents and demand for new uses, esp. if a population turns over. Look at 14th St., which benefited from continuing low rents, relative to elsewhere, and new neighbors. A cooling off of the commercial real estate market wouldn't hurt some of these overpriced areas, even if it meant vacancies in the short run.
A marquee brand like Trader Joe's in Cleveland Park might help. It would hurt Magruder's, which doesn't have much of a store, but it might attract other destination retail, chain and otherwise. I don't understand why Cleveland Park would need more density--the single family homes are on postage stamp sized lots and the various apartment complexes generate plenty of foot traffic.
by Rich on Jul 1, 2008 11:44 pm • link • report
by Lance on Jul 2, 2008 12:34 am • link • report
by Mark on Jul 2, 2008 10:27 am • link • report
by Alex B. on Jul 2, 2008 10:29 am • link • report
by David Alpert on Jul 2, 2008 10:41 am • link • report
I guess that I disagree with your premise. I don't think that the "neighborhood-serving retail" is the problem at all. The problem is a lack of diversity of use. The issue with all the areas you named is that there is a lack of workers in those areas. Columbia Heights should have had a major office component with it. Cleveland Park needs the same thing. These are metro-accessible places that have people living there, and that's it. If you want shops to be busy beyond 5:00PM to closing, put workers there.
The fact of the matter is that a lot of people still view "downtown" as the place where people work. People can't imagine an office building anywhere else, but yet it's necessary for vibrant, diverse use areas.
by Mark on Jul 2, 2008 11:08 am • link • report
http://amiba.net/
The Institute for Local Self Reliance's Retail page is a portal to many local business resources:
http://www.newrules.org/retail/index.php
There are lots of case studies and best practices, but I think an overriding theme is that there are no one-size-fits-all solutions for local retail.
by Laurence Aurbach on Jul 2, 2008 11:27 am • link • report
Barracks Row is moving in the right direction. The only reason there are some recent retail closings in because the success of the street has driven up rents. Businesses with low revenues are moving out - those with higher revenues are moving in. Losing a dollar store or a check cashing depot for a new Matchbox is something many neighbors welcome.
The larger issue here is indeed density and the nature of comparison goods shopping. With a medium level of density convenience goods (pharmacy, dry cleaner, a couple eating establishments) can be supported. However, comparison goods (clothing, electronics, etc.) require the ability to compare products within a small vicinity. That's why high-streets in Europe work or for that matter, shopping malls- you can stop in several stores and then decide what you want. It's very hard for a one off store to survive and one off stores are all you can support demograhphically with out higher densities. For better or worse, given current densities and shopping patterns, the best we can hope for in DC's non downtown retail strips that aren't regional draws (i.e. Georgetown & Friendship Heights) are restaruants and convenience goods. The few truely dense neighborhoods in the District are another matter - their broad range of retail offerings is a testament to the upside of density.
by G-Man on Jul 2, 2008 1:12 pm • link • report
by Michael on Jul 2, 2008 1:45 pm • link • report
These entries and more are linked through this master blog entry: http://urbanplacesandspaces.blogspot.com/2007/06/retail-action-strategy.html
You can start by reading the ULI report "10 steps to better neighborhood retail," Milder's "Business Recruitment Handbook", maybe Seidman's report on urban main streets. Definitely the Main Street Center's _Creating an Image for Main Street_. The first three are linked on my blog.
I suppose the definitive book is yet to be written, maybe by me, but Ed Crow's book on Manayunk is very good and of course Belmont's _Cities in Full_ is far more relevant than _Suburban Nation_.
1. The retail industry has consolidated and concentrated, as you acknowledge.
2. It is suburban in orientation.
3. The size and the scale of the stores require huge trade areas.
4. To support 50,000 s.f. of commercial space you need about 30,000 regular customers.
5. Add that up and you see the problem. DC actually has too much of certain kinds of spaces and not enough of others. Plus DC through zoning doesn't direct new retail to extant commercial districts, further deconcentrating local retail. Plus the national-international property market downtown overshapes the commercial property market throughout the city and rents are too high. But so are building prices--$18 million for the property where Nathan's is is outlandish, even if the building is on one of the most prominent corners in DC. Only the most successful of international retailers could make that space work at those prices.
6. Although Belmont says to support a neighborhood commercial district you need 10,000 households within 1/2 mile, and 15,000 households within 1/2 mile to also support entertainment uses.
7. Belmont's book, in my opinion, is the most important book in urban planning after _Death and Life_. It adds data to _Death and Life_ and extends the argument to transportation.
So getting back to independent retail.
1. As you point out, convenience retail is difficult to offer.
2. Specialty goods are difficult to offer in neighborhood commercial districts too.
3. And so are shopping goods (cars, appliances, furniture).
In part location decisions are based on the avg. $ transaction value and frequency of purchase. E.g., furniture stores locate in areas where there is lots of housing turnover, new housing starts, because new residents buy lots of stuff when they move into a house.
It's why the Post Extra sections were published 2/week in Southern Maryland, Loudoun and Prince William, and only once/week in the other parts. (I bet this will change with the housing turndown.)
It's complicated by the loss of independent retail supporting infrastructure post-riots. In some places like Richmond or the State of Illinois, there are very strong independent merchants associations (in fact the IRMA of IL has a report you should read as well). Not in the DC region. Sadly, many of the strong independents in the region got their start in DC, and decamped either during postwar suburban migration (1950s and 1960s) or definitely after the riots.
I have presentations on this too, which I have given in Clarendon (which has the same issues as Dupont Circle) and Takoma Park (different issues and a different presentation).
It takes awhile to understand. You have to have the passion, like I did originally as an activist. But then you have to understand business development, capital formation, running costs, trade area dynamics, the retail industry and financing regimes, and much more to really understand how it works, and more importantly, to figure out how to work within those extant parameters.
by Richard Layman on Jul 2, 2008 7:01 pm • link • report
And even NYC has far far greater density than does DC, really showing the difficulty of making specialty and shopping good retail successful at the neighborhood level.
by Richard Layman on Jul 2, 2008 7:05 pm • link • report
Oddly, my own hometown in suburban Chicago, like many older suburbs, had a lovely walkable downtown with a great diversity of local retail. But it worked very hard to maintain that -- great support from merchant associations and the city government. As well as a planning department that worked (along with residents and merchants) to keep out chain stores.
It can be done, but it does require both effort and will. Seems as DC because more blandly upper middle class, it looks to the suburbs as a model for future growth. Density alone is not the salvation to prevent chains. That new density is just attracting more suburbanites who aren't comfortable without their Whole Foods and their Cosi's and their Starbucks. It's time to stand up against this kind of thinking.
by Christopher on Jul 4, 2008 2:49 pm • link • report
by Stacy on Jul 7, 2008 4:24 pm • link • report
Do we not WANT to attract that very same middle class back to the cities, to a more pedestrian environment? Or do you want local businesses and no consumers, as this very class of people are (again) repelled from the urban centers? I'm a recent transplant from the Sunbelt suburbs...and I love the walking, urban environment. You got me to take the first step...but sometimes you just need a Target.
It's also quite funny that San Francisco, Los Angeles, New York and Chicago are the 'models' for local retail. DC surely has just as much per capita, if not MORE than they aforementioned cities. LA is one big mall collective, and NYC is manic for Starbucks, Disney Stores and more.
I agree that America would be much more Beautiful for we, the people, if we had less chains and more authentic businesses, but you kind of have to pick your fights. I'd rather get we, the people to agree that city living is better than a sub-urban setting first, and THEN drop the "Mom's Cafe is better than Cosi" bomb on them.
I also think it's highly unrealistic to think that the nationalization of retail is going away (as it has been an ongoing trend since Sears and Woolworth's.) I know I'm revealing my District location (Georgetown,) but there's both a Banana Republic and a hometown retail store waiting for me when I go home.
Pick your battles.
by Aaron on Jul 10, 2008 2:56 pm • link • report
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