Government
Metro responds; wanted money from Google Transit
The 600 650 700 people who've signed our Google Transit petition have clearly made some waves over at Metro/WMATA. We Love DC noticed that WMATA put up a response. Their reasons boil down to:
- Google couldn't display fares on their site.
- Google doesn't have Ride-On, ART, etc. while the Metro trip planner does.
- Google's contract put liability onto WMATA.
- Google wouldn't pay.
The key item seems to be #4: Google wouldn't pay. WMATA officials write:
Google is a for-profit company while Metro is a taxpayer subsidized public agency. Google wanted Metro's transit data at no cost ... Given financial constraints, Metro officials are exploring whether there is a way for the transit agency to generate revenue in such a partnership.Google search looks at wmata.com Web pages and helps users find pages within the site. Yet Google is a for-profit company. Why isn't Metro refusing to let Google see their Web site, instead demanding payment?
This isn't really about Google at all. It's about openness. Metro should release the schedule data for anyone to use, whether for-profit companies or individual coders in their garages. If Metro insists Google should pay, then when the next person comes along with a great idea, Metro will insist they pay as well, since there's a precedent set and a value. WMATA is a taxpayer-funded public agency. The knowledge of when trains and buses come belongs to us all, and Metro should set it free for anyone to use. If someone can make money off providing a free service to anyone, more power to them.
Looking at the other points one by one:
#1: Google couldn't display fares. That doesn't seem to stop New York, San Francisco, Chicago, Maryland, Fairfax, Loudoun, Alexandria, etc. Sure, having fares makes the display more useful. But how many people really choose a trip based on the fare? I don't think, "Hm, $1.85 is too much, maybe I'll walk." And if people want the fares, they can go to the Metro site. The more options we have, the better; if some options have fares and others don't, people who want fare information can use the ones that have it.
Besides, Google lets you see nearby businesses while the Metro Trip Planner doesn't. Should Metro pull down their trip planner because it's missing something? What about stairway entrances? Why is Metro the final arbiter of what information has to be on a trip planner and what doesn't?
#2: Google doesn't have every regional bus service. That sounds like a chicken-and-egg excuse if ever there was one. I'm sure if Metro jumped on board, then other local transit services in the region would be much more likely to participate. Since Metro has the data, they could even ask local agencies to let Metro release their schedule data (the same data in the Metro Trip Planner) along with its own.
#3: Google's contract put liability onto WMATA. I find this very hard to believe, but I am trying to work with my contacts at Google to find out more details. (Metro officials could also answer the question by releasing Google's proposed contract). Maybe Google asked Metro to indemnify them against liability from Metro giving them wrong schedule data. That seems to have been enough for 91 other transit agencies around the country.
WMATA could simply solve this problem by releasing their data under a standard license like Portland, SF's BART, and Hampton Roads, VA have done. Then, if that's not enough for Google, we can all go pressure Google to take the data. But I bet they would.
Full disclosure: I used to work at Google and still own some Google stock. I don't believe that Google Transit has any meaningful influence whatsoever on the price of the stock.
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For the record, MTA Maryland was so thrilled to have Google Transit up and running for Baltimore (and MARC!) that they actually have a widget on the site's front page!
by jfruh on Dec 16, 2008 12:03 pm
Though if there is sufficient public demand that they do so then it would be reasonable for them as a public entity to accommodate public demand.
by Steve on Dec 16, 2008 12:11 pm
by David Alpert on Dec 16, 2008 12:13 pm
Why can't you let google do its own bidding? Google is massive force in cyberspace and provides some wonderful services. If the service is compelling WMATA will eventually relent and we will all be googling the bus.
Given your association with google, I think your rather persistant hammering on this particular issue is unseemly and tarnishes your credibility.
It's sorta like the Dick Cheney Haliburton thing. Even though Haliburton may have been the best provider of some services, the relationship was always tainted. You don't want wear the cheyney stink. Do you?
by Tom on Dec 16, 2008 12:31 pm
by DG-rad on Dec 16, 2008 12:35 pm
by Kevin Beekman on Dec 16, 2008 12:36 pm
If Google wants it, let them pay for it, since it becomes their product. THis is an issue for Metro Riders, since it will be our funds that are used to pay for this activity. It is not worth the cost, to me.
by Chuck on Dec 16, 2008 1:00 pm
I signed the original petition to Google, because that is what it called for. THe Google response is reasonable though, and I don't support calls for WMATA to do whatever is necessary to make this happen.
by Chuck on Dec 16, 2008 1:06 pm
For example, Google Maps does driving directions really well. I always plan trips and compare mass transit with car driving.
Plenty of people use Google et al for driving directions, and if a potential transit user is looking up directions to get somewhere, it's almost like free advertising to have a Metro option presented with the driving directions.
Ms. Potential Transit User might not have considered Metro had it not been conveniently presented with all her other transit options in a place she already turns to for driving directions.
by James on Dec 16, 2008 1:06 pm
by RJ on Dec 16, 2008 1:19 pm
Have you looked at the kind of data that's needed? The Google Transit website has a detailed spec of the format required, but basically it's just a somewhat more detailed and machine readable version of the information that's in a bus schedule.
This isn't rocket science. Whatever proprietary format WMATA's planner backend uses, it shouldn't take a programmer more than a couple of days to code a tool that'll pull that data out and map it to Google's format. It really is that trivial.
by jack lecou on Dec 16, 2008 1:33 pm
Putting it plain and simple, WMATA has an obligation to make using their system easy. Trying to squeeze revenue out of that basic ridership information when there are really useful alternatives out there is contrary to that mission.
by Alex B. on Dec 16, 2008 1:45 pm
by Mary on Dec 16, 2008 2:00 pm
http://greatergreaterwashington.org/post.cgi?id=1495#comment-15572
"It's nice to be vindicated" has a better ring.
by John on Dec 16, 2008 2:20 pm
Is WMATA being stingy with what is essentially public data? Yes, but the one thing that makes WMATA different from all those other transit agencies is that it doesn't have a dedicated and dependable source of funding.
-Phil
by Phil Lepanto on Dec 16, 2008 2:21 pm
by JS on Dec 16, 2008 2:31 pm
by Cavan on Dec 16, 2008 2:40 pm
by jack lecou on Dec 16, 2008 3:01 pm
by Mark on Dec 16, 2008 3:03 pm
Additionally, WMATA doesn't necessarily need more riders right now, but they do need more money. I can see the logic in holding out hoping for some cash. The problem here is that if other places were giving them proper funding, this might not be an issue.
by Dave Murphy on Dec 16, 2008 3:15 pm
I'm not sure I see the logic of that. The marginal cost of an additional rider is quite low, so more riders IS more money. Especially in this case, because the type of riders Google transit would encourage are mostly off-peak (tourists, errand runners, etc. - commuters don't need to look up routes much).
by jack lecou on Dec 16, 2008 3:26 pm
by Erik on Dec 16, 2008 3:58 pm
by Daniel Nairn on Dec 16, 2008 5:03 pm
Thanks, Tom. That made me laugh out loud.
Yes, but the one thing that makes WMATA different from all those other transit agencies is that it doesn't have a dedicated and dependable source of funding.
It depends on what you mean by a dedicated and dependable source of funding. One of the requirements for Metro to get $1.5 billion in funds from the Federal Government over the next ten years was to secure a dedicated source of funding. They got what they needed to meet this requirement. No transit agency in the country has a dependable source of funding. They all rely on fares and some sort of public support, which are both subject to fluctuations. In some ways, Metro is in a better position than many transit agencies, as it has contractual arrangements with four jurisdictions (DC, MD, US, VA) to contribute to the costs of operating and maintaining the system.
by Stanton Park on Dec 16, 2008 6:24 pm
by Sweth on Dec 16, 2008 8:12 pm
by Turnip on Dec 16, 2008 8:51 pm
by David Alpert on Dec 16, 2008 8:59 pm
Not true. Other transit agencies have their fares displayed properly on the site. What Google could not do was display the time-based fares that WMATA uses for Metrorail. Either the regular fares or the reduced fares could be displayed, but I don't see anything in the Google Transit Feed Specification that supports different fares for peak and off-peak.
by Michael Perkins on Dec 16, 2008 10:51 pm
I can't imagine what the costs are to Metro of converting their data and perhaps there are creative ways to solve that problem. But Google is providing a valuable marketing opportunity for free, and providing our region with a critical educational tool.
by Hans Riemer on Dec 17, 2008 7:57 am
by Steve Davis on Dec 17, 2008 12:20 pm
(Also, for what it's worth, it wouldn't be too hard to have a bot run a bunch of queries against the trip planner once, to generate a list of most/all of the stops, and then it would be fairly trivial to interpolate the times for those stops based on the times given in the timetable PDFs.)
by Sweth on Dec 17, 2008 10:48 pm
by Michael Perkins on Dec 17, 2008 11:11 pm
by Cary O'Reilly on Dec 18, 2008 6:32 am
1. Google Transit has the ability to show far info. SF shows fare info - the agencies just have to provide the data - sf agencies have, apparently.
2. I don't know the details of Ride-On and ART, but if they're just transit agencies with their own schedules, then they just need their data made available in addition to WMATA data - done.
There was a session at TransitCamp2 where the Google Transit guys talked with other folks about 'Events' to handle real-time delays, etc. I know BART does RSS feeds and twitter updates with near-real-time delay information. I suspect Google Transit folks are tinkering, at least in their spare time, with the correct architecture to make this happen.
http://barcamp.org/TransitCampBayArea
by Peter on Dec 24, 2008 3:33 am
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