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Metrobus performance 2008: Upgrade the X2, cut the 24T

I recently received the Metrobus Performance Report for 2008. You can see the main sheet in PDF or the entire collection in Excel. As you'd expect, worst performers include a lot of the same lines as in 2007. Here they are for 2008:


Photo by inked78 on Flickr. The 98 uses this type of bus.

24T (East Falls Church Metro to Tysons Corner Westpark Transit Station): This bus only averages 189 passengers per day. Fares only pay 9% of operating costs, and each rider costs area governments $7.24 in subsidy, for a total subsidy of almost $350,000 per year. This performance is even lower than last year, with declining cost recovery ratio (defined as passenger revenue divided by operating costs). A much faster, more frequent bus provided by Fairfax County Connector duplicates this route.

Metro should eliminate or cut back this line further. There are some people along Westmoreland Street in Arlington and Lewinsville Road in Fairfax County that would lose bus service, but with huge budget shortfalls, Metro needs to divert its funds where they can make a greater impact.

98 (Evening Adams Morgan shuttle): This is still one of Metrobus' worst lines. DC plans to replace this with Circulator service, transferring the responsibility for funding the line to the District. Oddly, it's missing from the main table but shows up in each table listing lines that failed to meet basic criteria. Like the 24T, it failed all of WMATA's performance criteria, with one of the lowest cost recoveries in the system, high subsidy per passenger (over $10 each), and low ridership. The 98 receives less than 6 passengers per trip, even though it only runs during times that ought to have high demand.

N8 (Van Ness to Wesley Heights): This line increased in failed criteria from 3 to 4. It decreased in ridership by over 10%, and all related performance criteria suffered. The line serves about 350 passengers per day with a subsidy of $1 million.

These lines failed fewer than 4 criteria:

  • S80, S91 (Springfield circulator)
  • C7, C9 (Greenbelt to Glenmont); repeat from 2007
  • 15K, 15L (Chain Bridge Road); repeat
  • W19 (Indian Head Expressway)
  • E6 (Chevy Chase DC); improved in ridership since 2007
  • 66, 68 (Petworth, 11th Street);declined in performance since 2007
  • 17 A/B/F/M (Kings Park); repeat
  • 18E, 18F (Springfield); repeat

Other notable lines include the B30 and the 5A. These are the only WMATA links to the BWI and Dulles airports. Both have too few passengers per revenue mile, probably due to the length of the line. Other than that, they perform adequately, with generally good cost recovery (the 5A is the highest in the system) and moderate subsidies compared to other lines.

The best lines have changed little from last year, as expected. Here are the leaders in each category:

Daily passengers: The 30s lines (Wisconsin & Pennsylvania Avenues) were split up into different statistical bins, so they lose their #1 spot to the 70/71 combination (Georgia Avenue/7th Street). The northern portion, from Silver Spring to downtown via Georgia Avenue, got the express 79 during 2008. It's a prime candidate for upgrading to streetcar, but DC's plans (PDF) call for BRT instead.

Cost recovery: The 5A (Dulles Airport) leads the pack, followed by the 18G/H/J express buses from Pentagon along I-395 to Orange Hunt. These lines charge a premium fare for express service, increasing their fare recovery. The highest cost recovery among local buses is the X2 (H Street/Benning Road), just like last year.

Passengers per mile: It's the X2 and the 42 bus (Mount Pleasant to downtown via Columbia and Connecticut). These lines are great "pedestrian accelerators", with relatively frequent service on short routes. The X2 is on the short list for upgrading to streetcar service.

Subsidy per passenger: It's the X2 again. I don't know why the subsidy increased so much this year, but last year it was a lot less. Annual operating costs were higher by more than $1M, and passenger revenue was less than last year. Ridership was down overall by about 500,000 per year.

Passengers per trip: The C2/C4 combination (Greenbelt-Twinbrook) repeats its title from last year. I believe the data for the P12 line (Eastover-Addison Road) is not correct for number of revenue trips, based on the spreadsheet stating 6,000 trips for this year and 30,000 trips for last year, with approximately the same ridership. I just don't buy that the same number of people are riding the same bus line, with a dramatic cut in frequency that I'd never heard of.

Just like last year, I think this performance just demonstrates how good a line the X2 is. It's no wonder that DC is considering upgrading the line to streetcar. Let's hope they get the funding and overhead wires issues sorted out quickly so we can start laying some tracks.

Michael Perkins blogs here and at Infosnack about Metro operations and fares, performance parking, and any other government and economics information he finds on the Web. He lives with his wife and two children in Arlington, Virginia. 

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is this part of the reason why the 66 and 68 no longer exist (having been reworked into the 63 and 64)?

by IMGoph on Feb 4, 2009 12:34 pm • linkreport

Interesting data. I wonder how the 3Y bus (rush hour to/from Lee Highway in Arlington to/from McPherson Square) did. I used to ride it every day, but the constant stops from so many passengers made me switch to the Orange Line. WMATA in my opinion should consider increasing frequency of the 3Y. It would help alleviate overcrowing on the Orange Line during rush hour.

Another thing that makes the 3Y hard to choose coming home from DC is how long it takes for the bus to get through downtown. I think it would make sense for WMATA to have a downtown-to-VA bus start from somewhere near the E Street ramp. I'd be happy to walk there in order to catch the bus, which would be faster and more comfortable than the train.

by JR Bell on Feb 4, 2009 12:51 pm • linkreport

The 90-series U street bus troubles are not limited to the 98. I waited for an eastbound bus Saturday night, the 90, 92, 93, 96, or 98 would have worked. Eight westbound busses passed by before I gave up.

by Josh Resnick on Feb 4, 2009 2:40 pm • linkreport

The C2/C4 bus line needs to run more frequently (right now it is about every 30 minutes) as it is constantly teeming with people in both directions. At rush hour we're usually packed in like sardines in the C4 to Twinbrook.

by Cinco on Feb 4, 2009 2:52 pm • linkreport

John,

I have the exact opposite problem with the 90s buses every weekday afternoon. There seem to be plenty of eastbound buses but no westbound. I think it's partially a problem of traffic (many cars trying to turn off Florida onto Georgia Ave) and partial incompetence. Oftentimes several "Not In Service" westbound buses pass by. Next Bus, please!

by Adam on Feb 4, 2009 3:15 pm • linkreport

I think it's important to keep in mind that this is bus performance from a bean-counter's perspective. "Good Performing" buses are crowded with fare-paying customers that take short rides on average.

This determination of "Good Performance" doesn't care whether the buses take a long time, have terrible headways, are full of garbage, are all bunched up, are always late, the bus driver is rude, or any other aspect that contributes to a satisfactory customer experience.

It's just a matter of fares compared to cost, and numbers of passengers compared to number of buses.

by Michael Perkins on Feb 4, 2009 3:35 pm • linkreport

Certainly, strict performance measures area useful. However, if bus schedules are so unpredictable and frustrating that potential paying customers walk away there are implications for the bottom line.

by Josh Resnick on Feb 4, 2009 3:44 pm • linkreport

About those 70s buses. I wish the 79 would just go away. First, it's too expensive. The entire reason I take the bus is because it's cheaper and I get the transfer for the next three hours. Second, I feel like Metro is disregarding local service (70, 71 buses) in favor of the 79 buses to make "Extra" cash. I will often experience several 79s in a row before a regular local bus will come by, often filled to capacity. These Extra buses should by in addition to service already provided, they shouldn't supplant regular routes.

Also... what about the "S" buses on 16th Street? Weren't they supposed to get accordion buses?

by Adam on Feb 4, 2009 4:04 pm • linkreport

@Adam: Huh? The 79 costs exactly as much as the 70/71, a standard fare or a Smartrip card in active transfer mode (or whatever it's called); there's no surcharge or other difference in fare. The only difference is that the 79 stops at fewer places, which can speed up a long Georgia Avenue trip a lot. And it _is_ "in addition to [70/71] service already provided," AFAIK -- I've been told (haven't compared old/new schedules line by line) that they're running the same 70/71 schedules as before.

So what's your problem?

by david on Feb 4, 2009 6:08 pm • linkreport

Metro needs to go ahead a just add another line to the X2 route back in the 90's there were at least 4 different lines traveling on Benning Road X1,2,3,4 there may have been 5 I don't remember; its quite apparent that they need them all.

They axed a huge number of lines in DC about 15 years ago of about, it seems like every route that had the extra 2 or 3 lines are the ones with the problems.

In that General Area the only buses that go across the Anacostia are the X2 and 96 and then the X1,3 and the 97 added during rush hour. There hasn't been that much of a change in population in the area bus but the problems with service over there have gotten worst maybe its because of the many cuts and route changes they have had over there over the past 14 years.

As for the 30 routes give WMATA enough time they will be back to how they were before, they already brought back the 34 after it was shortened to traveling from Eastern Market to Naylor Rd Station and renamed the M5 then it got renamed back to the 34 and extended to archives given them a couple of months and I bet it will be at least going to Foggy Bottom.

The 70's as I recall there were originally 3 lines on that route 70,71,73 so adding the 79 is basically just bring back the route to about the previous amount of service it had.

by KK on Feb 4, 2009 9:34 pm • linkreport

The 79 is a Metro express route; it costs $3.00.

And while the bus schedules haven't officially changed, I've seen service deteriorate on the local 70/71s. The line has never run on schedule, so it's difficult to determine which buses are actually running on time. However, I waited at a stop just to time how long it took between buses; I waited for 30 minutes. In that time, three 79 express buses passed by. By my humble observations, it appears that local service has seriously deteriorated in favor of the 79 express.

by Adam on Feb 5, 2009 2:06 am • linkreport

Adam,

Look at the 79's timetable:

http://www.wmata.com/bus/timetables/dc/79.pdf

Right there on the cover - "same fare as a regular Metrobus."

by Alex B. on Feb 5, 2009 7:58 am • linkreport

Alex, thanks for that. I was confusing "Extra" for "Express". My apologies. I thought I had taken the 79 before and saw it flash $3.00 with my SmarTrip and I remember being ticked off. I'll try it out again! Thanks again!

by Adam on Feb 5, 2009 11:14 am • linkreport

Adam--

> I was confusing "Extra" for "Express".

Now that we've gotten that straightened out, a word on the way a half-hour went by for you with no 70s. I've been a semiregular rider on that line for over twenty years, since long before the 79s were added, and that sort of thing has always been quite routine. As mentioned upthread (and as I too have suffered), it also happens with the 90s, which have no limited-stop extras. It's just something long, heavily used bus routes are vulnerable to: a more than normal bit of congestion, say a brief gridlock causing a bus to sit through several stoplight cycles, causes more passengers to accumulate, forcing the bus to make more and longer stops than "usual" to pick up and let off more people. Often following buses catch up and "bunch" and are delayed as well (buses are allowed to pass each other, but that isn't always physically possible). Limited-stop routes like the 79 are less subject to this, things like light rail in dedicated lanes and heavy rail with its own ROW even less (but it still happens occasionally with them).

by david on Feb 5, 2009 2:15 pm • linkreport

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