Can government experiment?
Here's a common pattern: An agency spends a few years working on a project that could improve residents' lives. Procurement delays and construction issues take extra time. The project opens, there's controversy and people call for changes or say the project was a waste. Public employees get the message. Next time, they spend even more time designing the project.
Are we on a cycle in which everything government does happens slower and slower?
Let's look at a field where things aren't slowing but speeding up: software. The people making websites and apps are innovating at a frenetic pace. In recent years, a new management philosophy called "lean startups" has taken hold. One of the basic principles, according to guru Eric Ries, is to build something quickly, measure how well it works and improve it. The faster through the "build-measure-learn" cycle, the better.
Continue reading my latest op-ed in the Washington Post.
- Vision Zero won't be easy
- For DC Council: Elissa Silverman and Robert White
- The Purple Line will likely beat ridership forecasts
- Ask GGW: How much pain will riders face while Metro replaces the Bethesda escalators?
- Gas is suddenly cheap(er); the reason is bigger than you think
- First flowerpots, and now, a cycletrack
- Flowerpots create a safer pedestrian crossing from Gallaudet to Union Market