Can government experiment?
Here's a common pattern: An agency spends a few years working on a project that could improve residents' lives. Procurement delays and construction issues take extra time. The project opens, there's controversy and people call for changes or say the project was a waste. Public employees get the message. Next time, they spend even more time designing the project.
Are we on a cycle in which everything government does happens slower and slower?
Let's look at a field where things aren't slowing but speeding up: software. The people making websites and apps are innovating at a frenetic pace. In recent years, a new management philosophy called "lean startups" has taken hold. One of the basic principles, according to guru Eric Ries, is to build something quickly, measure how well it works and improve it. The faster through the "build-measure-learn" cycle, the better.
Continue reading my latest op-ed in the Washington Post.
- 9 things people always say at zoning hearings, illustrated by cats
- What if Montgomery County gave BRT a temporary test run?
- The Northeast Corridor carries more rail passengers than anywhere else in the country. What could it look like in 2040?
- The National Zoo has clarified its safety concerns. Turns out you're the problem.
- Montgomery will go ahead with BRT, but at what cost?
- Twenty-five gorgeous but non-famous US train stations
- Zig zag road stripes can get drivers to pay more attention