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The power of a good Metro announcer

In the grind of a daily commute, announcements on Metro tend to disappear among all of the ambient noise. But when a train operator goes the extra mile, the difference can be shocking.

Photo by Elvert Barnes on Flickr.

On days when I am running late, I occasionally don't board my Orange Line train at New Carrollton until 7:20 a.m. When that happens, my ears are greeted by a very unusual train operator. His voice is loud, clear, and occasionally funny. He's not actually saying funny things. It's just a bit funny to be hearing this clear and competent voice telling us what will happen next.

Do you know who I am talking about? When he pulls into a crowded downtown station, he tells the people on the platform how many doors the entire train has, as a means of coaxing people to use all the doors. He also asks you to use all the doors, and occasionally thanks the crowd of passengers when they comply.

Maybe what's funny is that he is trying to get people to behave like rational passengers through an audio system whose announcers usually seem to be unaware that they are addressing people at all. And often they aren't, because they are not speaking clearly or into the microphone.

I have no idea who this guy is, but he should be paid 10% more than the other operators. What he provides is more valuable. Whether or not you value the entertainment (perhaps he distracts people who prefer to read and never pay attention to what flight attendants say either), the trains run a little bit faster and fewer people miss their stop because his announcements are clear.

One thing I've always found a bit out of place, however, is when he announces with a perfect French accent that the next stop is "Le Font Plaza." Most train operators probably say that, but most operators don't appear to have good command of public speaking anyway.

So one day last May, when his afternoon train reached the end of the line, I walked up to him when he got out of his cab. I told him how good his announcing is. I was taken aback because in person, he spoke with much less clarity and enthusiasm than what I had been hearing over the train's audio system.

In fact, I was not really sure it was the same person, except he was clearly the man who had been driving the train. I think he mentioned he was from the state of New York and that he had taken some training on announcing.

I tried to tactfully suggest that he pronounce "L'enfant" correctly, since he is so good. He told me that I should probably take this up with the Metro office that coordinates all the train operators. That surprised me a bit, because I was expecting him to either say that he had not realized that he was pronouncing it incorrectly, or perhaps, that he does so out of habit, accidentally.

I persisted, because of course here he was in front of me. I had no intention of lobbying WMATA just to get announcers to pronounce station names correctly. I started to say, "L'enfant designed the city of Washington, so..." But he cut me off with a curt "I know who he was." And then he told me he needed to go to the operator room and rest.

It was a bit of a letdown, and I certainly felt like I must have come off as an unreasonable pest (a feeling I often have). And of course, the next time I was on his train, he announced "Le Font Plaza," again with his perfect French accent.

All that was last May. Then, last week, as I took a train home, I heard that voice saying "18 doors" as we pulled into Federal Triangle. And then, a moment later, I heard him announce, with a perfect French accent: "L'Enfant Plaza".

I have no idea what led him to start pronouncing the station name correctly, or whether he always does so. Maybe he was just tired when I met him and he thought about it. Maybe someone with better interpersonal skills than mine made the same point. I have no idea.

But the man deserves a raise.

What kind of announcements do you hear from train operators (or bus drivers) on your commute? Do any stand out?

Jim Titus lived aboard a 75-foot coast guard cutter at Buzzards Point boatyard in southwest Washington until he was 2. Since then he has lived in Prince George's County, going to school in Ft. Washington, Accokeek, and College Park before moving to Glenn Dale. He represents Prince George's on the state of Maryland's Bicycle and Pedestrian Advisory Committee, and is on the board of directors of the Washington Area Bicyclist Association. Professionally, he works for a federal agency, which asks not to be identified. 


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Is this the guy with a movie trailer-announcer voice? He's the only thing I miss about commuting from NE DC to Virginia.

by MetMet on Sep 23, 2013 10:21 am • linkreport

That operator is what I miss most from my Orange Line days.

by Bossi on Sep 23, 2013 10:24 am • linkreport

I really, really liked this article. Very entertaining GGW!

by Deeman804 on Sep 23, 2013 10:31 am • linkreport

I know exactly who you are talking about. That guy is fantastic and always gets people on the train smiling. Also on the orange line, there is some lady who speaks with some accent that I don't quite recognize (scandinavian perhaps?) but she also pronounces everything loud and clearly. "Orange line train to Vee-Ann-Uhh!"

by alex on Sep 23, 2013 10:32 am • linkreport

There are three that stand out in my rides on Metro:

The first is one I have only heard once, on the Orange Line on a Sunday afternoon. A soft but clear voice with hints of maybe a French influenced African accent, she was very impressive with her use of diction, even if some pronunciation of stations wasn't quite "local" with the destination of New Carrollton being a bit too phonetic. She gave excellent instructions at Rosslyn for connecting to the Blue Line shuttle bus taking place that weekend, and made sure she had the trains attention without being overly loud or intrusive.

On mornings on the Red, there is one female Operator who has a clear, but almost mechanic sound to her announcements that some may find annoying, but I appreciate for the completeness of their messaging. Despite the robotic sound, there is some spontaneity that shows in her occasional external announcements of "Welcome to the Nation's Capitol" on arrival at Union Station, or "Have a Great Morning!" when hitting a Downtown stop with a lot of folks disembarking.

The last notable example may not be a Train Operator at all. I was heading towards Glenmont one afternoon when we changed Operators at Fort Totten, and suddenly the announcements got a major upgrade, with a upbeat voice announcing the stations perfectly, and a pleasant "All Aboard!" at the next stops. My guess is this may be a Terminal Supervisor of some sort at Fort Totten who relieved the Operator for a personal emergency of some sort. Not at all sure though. In any event, very good.

by A. P. on Sep 23, 2013 10:34 am • linkreport


Does she talk like "Next Stay-shon...Ross-lyn Stay-shon." Think it may be the same one I am thinking of.

by A. P. on Sep 23, 2013 10:36 am • linkreport

I would settle if WMATA actually did an enunciation test before letting operators on the train to check if it's operators actually speak proper English. And if WMATA could check that their speaker system works. Perfect pronunciation gets nowhere if the speakers reduce it to KRRRGRRRRKKR ... RKKRKRKGGKRKGKR.

by Jasper on Sep 23, 2013 10:40 am • linkreport

he should be paid 10% more than the other operators.

25%. And allowed to earn as much overtime as he wants.

by Bitter Brew on Sep 23, 2013 10:41 am • linkreport

It's been a long time since I've been an Orange Line commuter, but I remember well an operator who on Friday mornings would say something like "Smile, it's Friday," and we did. The same guy evenings outbound from Rosslyn (after repeatedly telling people in station that they need to change trains for the airport) would say, "This is the Orange Line to Vienna. If you wanted National Airport, you're on the wrong train." I wish I could convey inflection, but he always generated some chuckles.

Nowadays here in Chicago we have accurate but prerecorded announcements that fail to generate smiles or chuckles.

by Lynn Stevens on Sep 23, 2013 10:43 am • linkreport

"Jew-Dis-U-Wary Square"


by Maven on Sep 23, 2013 10:44 am • linkreport

This Orange Line operator is great. I noted the updated pronunciation of L'Enfant!

There used to a great guy on the Red Line, too. If you were in the first car, you could hear him, off the speaker system, go "yee-haw!" as he accelerated after Farragut North heading north to Dupont Circle.

by Sally J on Sep 23, 2013 10:46 am • linkreport

I have ridden the OL train in the evenings with that operator, and I love it when he says how many doors his train has. I will miss the individual fun moments when the 7000-series cars and all of the automated announcements come online, but overall the quality is so iffy it will be an improvement.

by JDC Esq on Sep 23, 2013 10:47 am • linkreport

Does she talk like "Next Stay-shon...Ross-lyn Stay-shon." Think it may be the same one I am thinking of.

I know exactly who you're talking about. I appreciate her effort but find the excessive volume of her announcements annoying.

by Falls Church on Sep 23, 2013 10:50 am • linkreport

I have noticed three drivers in particular for their announcements:

1) The woman mentioned above with the seemingly French-inflected pronunciation and random syllables of emphasis in e.g. New Carrollton. She is excellent at speaking clearly, though, and wishes everyone a nice weekend on Fridays.
2) An announcer on the orange line who I got a few times late at night. He would make sure to announce to those on the platform how they should be boarding, and berate or praise everyone on the train based on our performance. Some probably found him annoying, but it made for an entertaining ride.
3) One guy I've had frequently on the Red line who I remember most for his sing-songy way of saying at every stop, "All ABOARD, Red line to SHADY GROVE!"

by Gray on Sep 23, 2013 10:53 am • linkreport

They should have this guy do recorded station announcements in the entire system. For every clear voice like his, unfortunately there are 10 who slur and mumble, which makes it hard to hear announcements -- particularly for riders who are unfamiliar with the Metro. Quite frankly, some of the voices sound like Marion Barry after an all-night crack and cognac binge.

by Sally on Sep 23, 2013 10:57 am • linkreport

There is an early AM operator on the Red Line with a clear voice and style and is always cheery. This one stands out when announcing the transfer points: Yellow and Green Line on the Lowerrrrr Levellll Platform.

His pronunciation of Shady Grove would have you believe it's the most exciting destination in the region.

by happy red line on Sep 23, 2013 10:58 am • linkreport


Your #3 listed sounds just like the one I mentioned. Maybe he is a regular Operator and they were just repositioning people after a disruption.

The one thing that may become evident in the comments is that the impression is subjective. Some may find some announcements too talky or too sparse. One person's impression of a voice may be fine and clear and another may find it too shrill. I'm sure there will be even more debate when automation gets here.

As for odd pronunciations, there is almost always going to be something that will boggle people. My personal favorite is actually in Baltimore, where Light Rail Operators almost universally put that extra phantom syllable in PATAPSCO.

by A. P. on Sep 23, 2013 11:01 am • linkreport

There's a male Yellow Line operator who likes to add the word "The" before every station name, and has a rotation of cheerful phrases for each arrival:

"Here we are! The L'Enfant Plaza..."
"This is The Pentagon..."
"We have arrived! The Pentagon City..."

I always get a kick out of that guy.

by Hagiographer on Sep 23, 2013 11:05 am • linkreport

There is one woman on the Red who I occasionally catch on a short service train to Silver Spring who has a funny varying banter on her arrival that will tend to go something like "Next Station... you guessed it... The one, the only... Silver Spring... Please take a moment to check around you and take your newspapers, pocketbooks, bookbags, briefcases, ipods, iphones, ipads..."

Always gives me a chuckle at the end of a work day.

by A. P. on Sep 23, 2013 11:12 am • linkreport

Once, about two years ago, I was on the Red Line in February and got an announcer who sounded like a smooth jazz radio announcer. "Ooo, welcome aboard the red-like-it's-Valentine's-day Red Line. Your destination? Glenmont, and the Tunnel of Loooove. Welcome aboard the Love Train."

Cracked everyone up.

by David Edmondson on Sep 23, 2013 11:14 am • linkreport

years ago, when the Nats still played at RFK, on Opening Day the train operator wished everyone a happy opening day, "It's a beautiful day for baseball folks!" and "I sure hope you're skipping work for some baseball today" Alas, I was not skipping work, but I did enjoy his running commentary on how wonderful opening day is.

by Birdie on Sep 23, 2013 11:19 am • linkreport

Not just announcers but the announcements need to improve. Often when the green lines gets behind like it does the drivers decide to skip stops(or are instructed to skip stops)

Yet the announcers only announce said fact once or twice during the trip. They still blare the name of the station they are stopping at 50 times but only mention the stations they plan to skip once.

What is more important: "This is Fort Totten" or "We are skipping George Ave?"

by Richard B on Sep 23, 2013 11:32 am • linkreport

Inspired by the recent r/WashingtonDC thread?

by mlba23 on Sep 23, 2013 11:41 am • linkreport

Definitely know the Orange Line Lady. She can get a little loud, but sometimes that the crappy speakers.

Also--it's rather off-putting to approach someone to offer a compliment (you're a great announcement) and follow it up with an insult (you don't say L'enfant correctly). And then to gloat about it with this? "I have no idea what led him to start pronouncing the station name correctly." Maybe I'm just missing the humor in the story, since humorist rarely drop by this blog.

by MJ on Sep 23, 2013 12:02 pm • linkreport

Grosvenor. A few get it right, Grove-ner, but so many say Grose-vin-oar or even switch the order of the letters and say Groves-nor. Living in the area over 40 years, I've only heard the 's' in Grosvenor pronounced by tourists and train operators. I'd like to think the locals have had it correct for the past decades, the 's' is silent in Grosvenor.

by Patrick on Sep 23, 2013 12:15 pm • linkreport

It's just a bit funny to be hearing this clear and competent voice telling us what will happen next.
I'd have my comment deleted if I said something like that in the comments.

by selxic on Sep 23, 2013 12:23 pm • linkreport

Back when I rode the Yellow Line daily, I'd sometimes catch a train with an operator who had a very clear voice and a rather musical way of pronouncing the stations, particularly Huntington, which, as much as I tried, I could never duplicate. I haven't heard him on the Yellow line for a couple of years now though. Not sure if he's just not there or either his or my schedule shifted enough that I never board his train. Whenever I heard him, I'd make a point to listen for his announcements over my headphones and the other ambient noise.

by Another Josh on Sep 23, 2013 12:24 pm • linkreport

I'm pretty sure I know this guy. "Please spread out and use all available doors!" Then, at the next stop: "SPREAD...OUT..."

Made my day :)

by Zeke on Sep 23, 2013 12:43 pm • linkreport

Haha I love the spread out guy. I always used to enjoy the Shaaady Grove! guy.

by BTA on Sep 23, 2013 12:49 pm • linkreport

I was on an Orange Line train a month ago where a large tour group got on the car behind the one that I was in. "And remember, no matter which door you leave through, your group will all end up on the same platform!" was the operator's message to them. I've never heard an entire metro car full of people laugh before.

by TWillis on Sep 23, 2013 12:49 pm • linkreport

On another note, it would be nice if Metro would have ESL-friendly announcements. I recall when they slowed down the "Excuse me, is that your bag?" announcement but kept the idioms and advanced vocabulary. It would be good if they did announcements in an ESL-friendly way as well as in the top 3 or 4 languages of DC: English, Spanish, French, Amharic.

by David Edmondson on Sep 23, 2013 1:05 pm • linkreport

@selxic: I'd have my comment deleted if I said something like that in the comments.

I resisted the temptation to report that comment but I'll be waiting for you on April 1.

@MJ: I agree that this post is not funny, and that no matter how much you admire someone, their feelings may still be hurt when you offer ways to do even better.

@mlba23: No, but thanks for the link.

@others: Thanks for sharing your other memories. Some of these announcers really do give Metro a bit more life, whether they are sharing their actual personalities or a character they create solely for our benefit. Let's hope their managers understand that they are adding value.

by JimT on Sep 23, 2013 1:08 pm • linkreport

A. P.: Yep, we are definitely talking about the same person.

by alex on Sep 23, 2013 1:11 pm • linkreport

One of my favorites is the lady who informs you of the time. She is often on the Red Line in the mornings.

Also, totally agree with @MJ. However cringe-inducing it is to hear a station name mispronounced, I cringed 10x more reading about the author's persistance in "tactfully" informing the train operator of his pronunciation error.

by Rebecca on Sep 23, 2013 1:50 pm • linkreport

He sounds like a good announcer, but he should be the rule, not the exception. They should dock 10% off the other announcers' pay until they reach his level.

by Chris S. on Sep 23, 2013 2:05 pm • linkreport

I am just salivating for the Silver Line to open and to see what operators say for "Wiehle-Reston East". I lived here for awhile and was saying "Wiehle" wrong the whole time!

by JDC Esq on Sep 23, 2013 2:05 pm • linkreport

Just how do you pronounce "Wiehle"? In my head, I've been saying it "wheel-lee" which is probably wildly incorrect.

by Birdie on Sep 23, 2013 2:16 pm • linkreport

I said Loo-dun county oh for about 10 years before I realized that was wrong...

by BTA on Sep 23, 2013 2:36 pm • linkreport

@Rebecca: Can you (or the next person who shares your point of view) help me to understand what is wrong with asking a public official, as nicely as possible, to improve what he is doing? Seriously: I'm obviously a cheerleader for the man, and he's been telling me which door to enter and which door to leave.

I'm trying to understand whether you think there was a better way to fix this small problem, or whether you just think it is better for thousands of people to cringe a little everyday than for a couple of people to cringe once. Or are face-to-face requests somehow more cringe-inducing that composing something on a computer?

by JimT on Sep 23, 2013 2:40 pm • linkreport

I think it's a bit complicated because we are very ambivalent about how we say foreign words in America. I mean most of us don't roll our r's when we we say BuRRito either or follow the cadence of common italian words like gelato and piano. I'm personally partial to the more formal French pronunciantion though in this case. I also say croissant sans r. It's a mixed bag so I can see why it's complicated for someone like a Metro driver that seems to actually be aiming for comprehension.

by BTA on Sep 23, 2013 2:51 pm • linkreport

I think the gist is that almost regardless of how one states it, it inevitably comes across either as "My dialect is more enlightened than yours" or "I'm so uptight about this one little facet of how you do your job."

I hear the variances just as "Judish-uwary" "Brook-LAND" and "Gal-You-Det" and it doesn't phase me at all, but that's just me. I used to drive a bus in Baltimore and we had a number of regional idioms that just came with the territory: Bentalou Street was called out "BENT-LOW" while Catherine Street was called out "Cath-REEN." I likely wouldn't even notice "Le-Font" vs "Lahn-Font"

by A. P. on Sep 23, 2013 2:53 pm • linkreport

@JimT: it would probably be sufficient to say it once, then let it go, not "persist" in giving the guy an unsolicited history lesson while he was on his way to break time. (With the implication that he's too ignorant to know the history of the name or L'Enfant's contribution to the city.)

by Mike on Sep 23, 2013 3:07 pm • linkreport

I know exactly which Red Line morning operator you are talking about. There was emergency track work one day so she gave a quick sentence about why we were stopped in the tunnel, and how long before we were moving again. Just knowing what was going on made everyone on the train take a deep breath and relax a bit. I don't know what became of it, but I was impressed enough to put in a complement through the metro comments form. I figured it couldn't hurt.

by Lise on Sep 23, 2013 3:13 pm • linkreport

the operator probably cut you off because he needed to use the bathroom - I do not envy that aspect of the job.

by grumpy on Sep 23, 2013 4:19 pm • linkreport

Well Ju-dish-uwary is just plain wrong... It's not a proper name there is not room for interpretation on that one.

by BTA on Sep 23, 2013 4:26 pm • linkreport

"I certainly felt like I must have come off as an unreasonable pest."

Too be honest? Probably. It's hard to make the point you were going for without coming off as a pest. Or really really uptight. Or possible a bit creepy. Especially when you're flagging someone down on their way home at the end of the work day.

But none of that detracts from your point that this is the best conductor ever. He makes me almost miss the orange line.

by Eponymous on Sep 23, 2013 4:33 pm • linkreport

He sounds like a good announcer, but he should be the rule, not the exception. They should dock 10% off the other announcers' pay until they reach his level.

Good thought -- I've changed my mind to this.

by Bitter Brew on Sep 23, 2013 4:56 pm • linkreport

@Bitter Brew

Let's apply this to you and see if you make the grade. Since you're commenting on a blog during work hours, I'm going to guess not.

by Anonypants on Sep 23, 2013 5:00 pm • linkreport

Metro needs to have higher standards for train operators speaking skills.

And the equipment they use.

They butcher the word 'judiciary'.

by Capt. Hilts on Sep 23, 2013 5:15 pm • linkreport

So many of their announcers are terrible that they should replace the announcements with recordings.

by Simon Elliott on Sep 23, 2013 5:32 pm • linkreport

A. P:

I know the one you're talking about. West Falls Church Stay-shawn. Cracks me up every time.

But yeah, this guy's also pretty beast.

by Zipp on Sep 23, 2013 6:10 pm • linkreport

I hope the train operators realize that passengers appreciate a good announcer. It is a mixed bag for sure-- sometimes it is fantastic, sometimes they barely manage to say the color of the line.

by @jordancarlhunt on Sep 23, 2013 6:20 pm • linkreport

Thanks for your interesting perspectives here on whether and when to persist:

I'll go out on a limb to suggest that I probably would cringe as much at the thought of failing to fix something I knew I could fix, as others might cringe at the attempt that seems to fall flat on its face.

by JimT on Sep 23, 2013 8:15 pm • linkreport

As long as the people who say Ju-dish-u-ary Square aren't put in charge of our nu-cu-lar weapons.....

by aces on Sep 23, 2013 8:30 pm • linkreport


drives me crazy.

by Capt. Hilts on Sep 23, 2013 10:23 pm • linkreport

Yes to all of this.... And another note: this guy inadvertently brings up passenger morale. People actually look at each other and smile with knowing glances. It's just nice to hear someone take their job seriously and at least sound like they enjoy it.

by Lowercasejames on Sep 24, 2013 6:41 am • linkreport

@Lowercasejames: yeah, nobody wants their train operator to sound suicidal.

by Mike on Sep 24, 2013 7:47 am • linkreport

I haven't used Metro on a regular basis in many years, so I haven't had the pleasure of hearing this operator's voice. Still, I was grateful for all he operators.

by Betty on Sep 24, 2013 8:08 am • linkreport

I could care less if operators pronounce everything perfectly as long as their announcements are clear. I know what they mean if they say "Judishuary Square" or whatever.

Jim, I think mentioning it to him was fine; pushing him on it with a history lesson after being dismissed was just rude. Just give the guy his complement and move on. "You're great, but..." probably won't stick with him as nicely now.

by MLD on Sep 24, 2013 8:37 am • linkreport

You made Express this morning :)

by BTA on Sep 24, 2013 9:21 am • linkreport

I could care less

You did that just to bug me right?

by BTA on Sep 24, 2013 9:24 am • linkreport

AP--I love robot lady! Although she creeps me out a little.
And I remember there used to be a guy on the orange line in the morning that would let us know what time it was, and then say, "you've got time to get a cup of coffee." My favorite is the guy on the orange line that would tell silly jokes while we were stuck in a tunnel. PA on: "What time is it when the elephant sits on the fence?" PA off. Pause. PA on: "Time to get a new fence!" PA off. Terrible jokes, but a good distraction from sitting in a tunnel.

by Lauren F. on Sep 24, 2013 11:53 am • linkreport

His name is Lamore Rogers. WJLA interviewed him a while back.


by It's Lamore Rogers on Sep 24, 2013 12:14 pm • linkreport

I was on the Red line yesterday afternoon around 4 p.m., and the operator sounded like an eight-year-old girl. Anyone else ever heard this person?

by Anthony on Sep 24, 2013 12:18 pm • linkreport

One of the few highlights of riding metro was when on the Blue or Orange line getting off at Foggy Bottom/GWU the conductor would clearly say "This is the last station stop in the District of Columbia. Foggy Bottom/George Washington University"

by DC Expat on Sep 24, 2013 12:21 pm • linkreport

@[It's ...] Thank you for solving the mystery.

@MLD: Thank you for your comment.

by JimT on Sep 24, 2013 1:02 pm • linkreport

@Jim Titus. Loved your post. I think this is a poignant example of where Metro: a) does very poorly; b) could improve significantly with effective effort, which includes challenging the train operators to rise to higher standards; and c) fails to recognize that improving in this area could go soooo far in raising riders' level of satisfaction with Metro -- and turning that higher level into stronger political support for more stable and higher funding levels.

Years ago, Metro invested in "elocution" training and they made a PR thing out of it. I don't know what they did wrong, but heck, I'm from Jersey, and I outgrew that.

Some of the trains' equipment does factor into this. But overall, this is an example of where Metro could make a big improvement -- but I think when it comes to improving the train announcers' voices, the agency has tin ears.

by Dennis Jaffe on Sep 24, 2013 3:31 pm • linkreport

This is not at all an insult. In this piece, you've reached a level of pretension that has surpassed Bono.

by Ryan on Sep 26, 2013 1:11 pm • linkreport

Great article as I too have noticed a huge disparity in quality of announcements. The bigger question to me is why metro doesn't use automated announcements like the underground in London. Granted you lose some local flavor, but the quality is much more consistent in London.

by TC on Sep 26, 2013 9:57 pm • linkreport

I've heard this guy before. He's hilarious. Excellent post to appreciate it.

by Vinnie on Sep 28, 2013 9:26 pm • linkreport

I am always excited when I hear his voice when I get on the Yellow line -- actually he must've have changed lines for a while because it had been a few years since I was last on one of his trains. The past few months I have arrived at Gallery Place in time to get on his train at around 5:40. I actually told him tonight that he was my favorite conductor and he pointed to his badge and said if I ever get the chance to mention it. When I saw L. Rodgers - I wanted to ask him if it was Lamore - because I got his name a few years ago and had submitted a glowing review for him. He has changed a few things but I can say - I see more smiling faces on the train when he is doing the announcing. I do wish more people would do the "Common Courtesy" metro etiquette letting people get off the train before you board reminder that he so patiently repeats at every station. I can't say enough good things about him -- I love how he pronounces L'Enfant Plaza -- and as I googled how to submit a compliment to Metro DC and found this article -- I furiously scrolled through the comments to see if this was my L. Rogers...and it was :) the comments I did not think I could be wrong. And YES he deserves a raise...a pat on the back for a job well done -- and he makes my ride home more pleasant every time I get on his train.

by Mandy Bowkett on Aug 7, 2014 8:41 pm • linkreport

I'm on his train right now, this guy is awesome!!!!!

by RaySean on Jan 30, 2015 5:56 pm • linkreport

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