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Why are Rosslyn-Dupont Circulator stops where they are?

On Tuesday, I discussed why the Circulator uses lower K Street routing for the Georgetown-Union Station line. I also had the opportunity to ask DDOT for their rationale for decisions around the Rosslyn-Dupont Circulator line.

Why not stop on 19th Street directly in front of the Dupont Circle metro exit?

By traveling up New Hampshire onto Dupont Circle and taking an immediate right onto 19th Street, the Circulator could stop directly at the Metro Station, something it only does in a few places (e.g. Navy Yard, Eastern Market) but which is extremely effective in those locations.

Unfortunately, DDOT tested this option and decided against it. According to Aaron Overman, who heads up the Circulator for DDOT:

We tested out various routing patterns at Dupont Circle before deciding the existing route was the most efficient. Buses lost up to 6 minutes per trip by traveling up New Hampshire, onto Dupont Circle, and back onto 19th Street. Customers can walk to the Metro escalator in 30-60 seconds versus waiting for the bus to navigate 6 minutes of traffic congestion on Dupont Circle.
It's true that traffic on New Hampshire backs up entering Dupont Circle because of the lack of a green right turn signal. Another option would be to bypass that intersection by turning left onto 20th Street, right onto P Street and around the circle to 19th. This, too, apparently added significant time to the route. Accessing Dupont Circle at all, Overman maintained, would lengthen runs so much that there are not enough buses to maintain the 10 minute headway.

Eschewing the direct connection to the Dupont Metro entrance was likely the correct decision, but could be better reinforced by clear signage. For those riders who come up from the Metro when a bus is idling at the stop, it will be readily apparent where to catch the Circulator, but other times, it will be much less clear. Improving this wayfinding, though, may depend less on DDOT's efforts and more on those of WMATA, who would be particularly wise to direct Circulator seekers to the south exit with improved in-station signage.

Why move the Rosslyn Metro stop farther away from the Metro entrance?

The Georgetown Connection bus stopped at the bus bays immediately in front of the Metro entrance. Why move it, particularly when it means having to cross 19th Street and wait at a more secluded bus stop, a not unimportant safety consideration for nighttime riders? More importantly, if this change is absolutely necessary, is DDOT working to implement any permanent signage for metro riders to direct them to the more distant stop?

Very soon, construction of two 30+ story towers along N Moore street north of 19th Street will turn this block into an active, congested construction zone. The bus-only turnaround alley across from the Rosslyn Metro station will close permanently. Arlington County advised us of this.

We moved the stop across the street so that when construction begins, we will have claim to a permanent stop and not be required to loop far around the block to serve alternate locations that will move to different spots as construction phases change. It will keep buses out of the active construction area and reduce systemwide delays.

Here it seems DDOT had a good foresight, though they gave no indication whether signs at the old Georgetown Connection stop would direct riders to the new stop location. However, it's too bad the changes at Rosslyn can't keep allowing buses to stop right in front of the Metro.

Why eliminate the Key Bridge Marriott stop?

Several readers wondered why the Georgetown Connection stop at the Key Bridge Marriott hotel was lost in the switchover. While some readers questioned the necessity of the stop to begin with, others pointed out its utility to residents of the neighborhoods on the north side of Lee Highway. Overman explained the stop elimination:

The Circulator cannot stop on or serve private property for liability reasons. We must remain on public roadways.
This is certainly an inevitable downside to a private, business-funded jitney service being converted into a publicly-provided bus route, but not insurmountable.

But I'm not convinced people living north of Lee Highway and Marriott hotel guests are so inconvenienced by the additional 1004.98 ft (by Google Maps's estimation) they will have to walk to the now closer Rosslyn stop to outweigh the increases in route speed not having to double back to the Marriott will produce.

Why not connect the Rosslyn-Dupont route to Foggy Bottom?


Many options, none direct.
The Circulator stop at 24th and L Street is a completely new bus stop, at a rather obscure intersection that provides little connectivity to the rest of the transit network. At the same time, despite more than a dozen bus routes that criss-cross the Foggy Bottom/West End/Dupont Circle area, there is no way to get from Foggy Bottom metro to Dupont Circle or vice versa without walking several blocks on either end.

At just under 2/3 of a mile, these popular areas are just far enough apart that many people would not walk, but close enough that taking the Metro all the way to Metro Center to transfer lines is nearly absurd. Yet, unless you're familiar with the quirky L1 or H1 schedules, or are willing to walk 4 of the 9 blocks to catch the L2, there has been literally no way to get from one to the other.

While stopping the Circulator on 23rd Street directly across at the Foggy Bottom metro stop would require a significant detour, numerous bus and metro riders transfer between modes at the 24th and Pennsylvania, a popular stop for the entire 30s line, D5 and Georgetown-Union Station Circulator.

When asked about the possibility of making a better connection to Foggy Bottom, Overman has this to say:

We are stopping at the same places the old Blue Bus didthe only exceptions are the Key Bridge Marriott, moving the stop across 19th Street N in Rosslyn, and the 24th and L stop moved from nearside to farside because there was insufficient space for a safe bus stop nearside with the service driveway. The Union Station-bound bus still stops at 24th and Penn, why duplicate it when we could serve other destinations in the West End that aren't served by any public transit?
While there are arguments both ways, this "status quo" justification isn't really convincing given the differenct circumstances. The Georgetown Connection bus more closely approximated a jitney service, not a full public bus route. When the Circulator took over the route, it could have taken opportunities to enhance modal connectivity and strengthen the entire transit network.

To say 24th and L isn't served by public transit because there isn't a bus stop at the corner is like saying that Nationals Stadium isn't served by transit because riders have to walk three blocks from the Navy Yard Metro/Circulator stop. Spreading numerous bus stops thinly across a small area is more detrimental than helpful because it makes the transit network more difficult to understand. Trunk routes exist for a reason.

The benefits from having the Dupont-bound Circulator stop at 24th & Pennwhere massive numbers of Metro riders are familiar with the easy connection to and from Foggy Bottomare enormous because it fills in a major gap in the transit network. This would far outweigh any ridership loss resulting from a lack of a bus stop at 24th and L.

It's possible that traveling around Washington Circle would lengthen the run time, but I doubt the difference would be as significant as at Dupont Circle since the light cycles at Penn, 25th and L Street are relatively long and the light timing along L Street is not always beneficial to those driving east.

I asked DDOT whether this route was evaluated, but didn't receive an answer.

After numerous questions back and forth, it's clear that certain changes on the Circulator were both justified and well studied. Others might simply have been kept because DDOT was focused on moving the Blue Bus over to Circulator rather than reevaluating much of the line. On decision-making, DDOT's John Lisle said:

[I]t seems some people assume these decisions about routes and stop changes were made haphazardly, but in truth a lot of thought went into them and there are good, legitimate reasons for the decisions, even if they're not readily apparent to everyone.

Not good communication.
Certainly many people have a rudimentary understanding of the difficulties of route planning, and therefore will jump to incorrect conclusions. But, when changes affect people negatively and they weren't given opportunities to protest or even learn of the changes, they may likely assume that they were made haphazardly. All the thought in the world is pretty meaningless if the people who are affected by it aren't included in the thinking. As a result, DDOT's relatively comprehensive planning efforts get overshadowed by a lack of communication.

DDOT has been engaging the public on broader plans for the Circulator's future. They can maximize support for the system, and the utility to riders, by similarly communicating about the more fine-grained decisions as well.

Erik Weber has been living car-free in the District since 2009. Hailing from the home of the nation's first Urban Growth Boundary, Erik has been interested in transit since spending summers in Germany as a kid where he rode as many buses, trains and streetcars as he could find. Views expressed here are Erik's alone. 

Comments

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Before long, the fastest way to get from Foggy Bottom to Dupont will be by Capital Bikeshare. There are stations planned near both Metro stops (and one halfway between).
http://www.capitalbikeshare.com/station_map

by Steve O on Sep 10, 2010 11:35 am • linkreport

Thanks for following up with DDOT on this.

I really question how much testing they did; I certainly never saw any Circulator buses doing test runs.

And I think the biggest potential problem is driver training. The Blue Bus was better suited to Georgetown traffic -- it could move in and out and accelerate better. And the drivers had been doing it for years. The new circualtor buses seem to have some real problems accelerating, and drivers are NOT familiar with traffic patters. Once traffic returns to M st, this is going to be a problem.

In terms of the stop locations, that is good information on why they moved the Rosslyn Metro stop. Sensible. However, at some point construction will be done and wouldn't it make more sense to run the bus to nearer the Metro?

And you missed the ball on the Key Bridge stop. Liability -- not transit time or number of passengers? A better solution would be to turn right on Lee Highway, stop at the 3x stop by the hotel, and then turn right at Nash and right on Key. Actually would be much quicker.

The 24th and L stop has always been there, but moving it to the other side is a welcome move.

And you think the extra 1000 feet is not bad for residents of North Lee highway, but it is bad for Foggy Bottom Metro users. Granted, a bit of apple and oranges there. However, while Washington Circle moves quickly, getting onto Washington Circle is where traffic backs up.

They should also move the 23rd and M stop a block closer to Trader Joes, rather than the hotel. That is a very unused stop as it is (hotels) and I'm usually the only one who uses it. Trader Joes would be much more popular, and there is less traffic there.

by charlie on Sep 10, 2010 11:39 am • linkreport

Just to let you know, the old metro electronic sign at Rosslyn now directs people to walk across the street for the ciruclator.

by Matt on Sep 10, 2010 12:09 pm • linkreport

They eliminated a few stops between Foggy Bottom & Georgetown (including 24th & Penn, 25th & L) stops on the new westbound loop from Union Station in favor of resurrecting the lower K Street loop. The elimination of the stops nor resurrection of the lower K Street loop make sense given the high volume of foot traffic between Foggy Bottom & Georgetown along Penn & M Street and easy transfer to Foggy Bottom. The resurrection of lower K St seems to have been adopted to bring more foot traffic back to the waterfront.

by djkc on Sep 10, 2010 12:19 pm • linkreport

It is really sad to see foreign tourists, with printed out instructions, at former Blue Bus signs looking confused. I have no idea how they found out about the BB, but clearly it is some internet listing.

I proposed on another article comments that thinking about re-routing the 38B so it doesn't run thorough the West End/Georgetown might be a good idea.

If anything, the BB to me makes the case for jitney-like services, rather than a full on circulator.

by charlie on Sep 10, 2010 12:25 pm • linkreport

This is what I have suspected for a long time. DDOT does a ton of planning, but does not think that people are interested in the minutae. I tend to agree. I don't want to plan for them, I just want them to be receptive to my input. They seem to be. I appreciate that this post is asking them questions and getting the answers versus being critical without the information. This is much more helpful. More of this please.

by Octavius on Sep 10, 2010 12:27 pm • linkreport

Stupid question, but how difficult would have it to been to put some 3m stickers on the bus saying "This is the former BB"

by charlie on Sep 10, 2010 12:36 pm • linkreport

This isn't the only Circulator change and the others have been communicated even less effectively. Try to find a map/station list that consistently and accurately shows the changes for the Navy Yard/Union Station line. The website says different things in different places and the system map is almost unreadable. When I contacted WMATA (through the Ciruclator website), they responded quickly, but weren't able to say when the website would be up to date, nor did they provide a station list...they just said new paper maps were being printed now and admitted the website wasn't great (but was outside their jurisdiction(?)).

by m on Sep 10, 2010 1:09 pm • linkreport

I just want a stop on K St west of Washington Circle! Is that too much to ask?

by George on Sep 10, 2010 1:23 pm • linkreport

I got off at Rosslyn on Sunday and wanted to take the Circulator but didn't see the stop until the bus was pulling away from the corner down the street. It would seem to me to make sense for the Gtown Circulator to share a stop with the 38B, don't you think? I imagine that alot of the people using it simply want to get over the bridge to M St in Gtown and could take either bus to get where they're going.

by DC_Chica on Sep 10, 2010 1:23 pm • linkreport

Also, when will the new route and updated stop on Georgetown-US be on the mobile site?

by charlie on Sep 10, 2010 1:39 pm • linkreport

My major Circulator complaint is how they ruined the Union Station/Navy Yard Run. You can now, literally, walk from Union Station to Eastern Market faster than the bus. They should put it back outside and forget the 3 block detour to turn around.

by beatbox on Sep 10, 2010 1:55 pm • linkreport

Thanks, this post gives me the chance to once again plead for an extension of this route to U st.

DDOT could have this Circulator directly connect to the Dupont Circle METRO by having the bus take 20th North to P st. with a stop at P and Connecticut. Rather than circle back through Dupont, however, the bus should continue down st. to a turnaround at 9th and U. This would not only link Foggy Bottom to Dupont it would also link both of these to U st. (and Adams Morgen), connecting all five METRO lines in the NW with fast, frequent bus service and providing convenient connectivity between the major pedestrian regions of the northwest.

As with Dupont and Foggy Bottom, the distance from Dupont to the Adams Morgan and U. st. is too far to walk, but there is no convenient bus service. This would solve that problem.

by egk on Sep 10, 2010 5:33 pm • linkreport

@egk DDOT does not currently have enough buses to run that long of a route at 10 minute headways. I agree with your suggestion (though the L2 bus runs a very similar route) and think you'd be wise to recommend it to DDOT in their Circulator planning survey.

by Erik W on Sep 10, 2010 6:19 pm • linkreport

As one of man thousands who live on the old Blue Bus route, we are delighted that these infernal noise machines are finally gone. They constituted a non-stop assault on our ears as the drivers "gunned-it" up and down the hill. It would be nice if the Metro buses that still go up and down the street were as people friendly as the Circulators, but that is why we are spending millions to buy European designed buses that think of noise pollution in a city as a bad thing. And we wonder why we are not competitive in the world markets today.
And the LAST thing we need is more traffic trying to get through the circle. The town is one of the most obese in the country and walking a half block to get to the circulator / blue bus stop is a good thing.
but as usual, the managers at Metro have zero understanding about the need for signs for the millions of tourists in town, and that is not limited to the former blue bus stops but Metro itself all over town.

by Jack Adams on Sep 11, 2010 5:08 pm • linkreport

@JackAdams; the bus buses were refurbished/renewed a few years ago. I have no idea what "hill" you are talking about -- Pennsylvania Ave does not qualify as a hill in my book -- but the newer buses have been much quieter from the outside.

by charlie on Sep 12, 2010 5:41 pm • linkreport

The hill i was referring to is the stretch of new hampshire that starts at M and goes all the way to Dupont. it may not be much of a hill, but it sure made the blue buses strain as the drivers floored it going up it. The fixes to the old blue buses lasted for a few months, but with the way they were driven, most of them sounded like a garbage truck again before the Circulators replaced them with a nice and quiet vehicle.

by Jack Adams on Sep 12, 2010 10:45 pm • linkreport

Very soon, construction of two 30+ story towers along N Moore street north of 19th Street will turn this block into an active, congested construction zone.

"Very soon"? Please. With the current state of the economy and the lack of financing for commercial speculative projects, it will be YEARS before construction on Central Place begins.

by Juanita de Talmas on Sep 13, 2010 2:49 pm • linkreport

@JackAdams; well, a hill may be a mountain to some people, but that is a stretch.

And the old bus buses were operated by Veolia and (I think) were diesel; the new ones (First) were gasoline and much much quieter. I think you are right about the noise while they are "gunning" it; that is what made the BB a better suit for crowded traffic -- they can accelerate.

As an experiment, I was behind a new Circulator on New Hampshire and M in a car. I managed to drive down M into Georgetown, drop the GF off at the coach store, circle around, park (ok, illegally park for 5 minutes) on Potomac, pick her up, and still beat that BB to to key bridge. This was at 11:30 AM on a saturday -- i.e. not rush hour and not a lot of passengers.

by charlie on Sep 13, 2010 3:19 pm • linkreport

Those of us who live in the noise corridor of the old Georgetown blue bus are thankful that these noise machines are gone. The made for bad neighbors with bad drivers who did not care about the noise pollution they created.
Good riddance to them, regardless of their color. And having taken all of them many times, the speed of the bus is as much a function of how many people get on and off, hitting the lights and traffic. not to mention inconsiderate aholes who park illegally and create traffic congestion.

by Jack Adams on Sep 13, 2010 10:42 pm • linkreport

I think we are all forgetting a very important point, which is why does the bus end at Rosslyn? There are already tons of buses that go all around Dupont/Foggy Bottom, but only 1 (the 38B) that goes across the Key Bridge - which also ends in Rosslyn. Why not continue on up to Ballston, making it easier for Ballston/Va Sq/Clarendon/Courthouse commuters to get into the city (without having to use the metro).

by Meeshell on Sep 28, 2010 11:15 am • linkreport

Seriously - why did they remove the stop to the west of Washington Circle on Pennsylvania (or K)? This is ridiculous. It basically makes it unusable for a huge amount of people.

It's also ridiculous that the turn around on Wisconsin Avenue (at Whitehaven) isn't made into a stop. They actually make all riders get off at 34th Street (at the Safeway) instead of allowing them to get off where the bus is going anyway (and usually waiting).... near where there USED to be a stop. Watch how many people trudge up Wisconsin at that 34th Street stop while the bus whistles right by them in the same direction. Ridiculous!

by Jack McDermott on Sep 28, 2010 12:47 pm • linkreport

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