Greater Greater Washington

Transit


Should DC take over local bus routes?

Except for five Circulator routes, all local buses in DC are run by Metro. What if DC took them over and ran its own, citywide bus system for the routes that don't cross into Maryland and Virginia?


Photo by Tuaussi on Flickr.

At a recent meeting of the TPB Technical Committee, DDOT Associate Director Scott Kubly said DDOT is working on three ways to reduce the constant growth in Metro operating costs, which repeatedly forces more jurisdictional contributions that are tough to find, fare hikes, and/or service cuts.

One is to add bus lanes and queue jumpers to speed buses, which we've discussed repeatedly. Saving time on busy bus routes not only helps riders, but also reduces the number of hours Metro has to pay bus drivers. After a slow start, DDOT has made clear that they will actively pursue this.

Another is to make better use of taxi vouchers to cut down on the number of MetroAccess trips, each of which costs more than a taxi ride. If DC can encourage more disability-accessible taxis and find ways to move more MetroAccess riders to taxis without inviting abuse, it could save on the spiraling costs of paratransit service while maintaining necessary access for persons with disabilities.

Finally, according to Kubly, DDOT's contract with First Transit for the Circulator costs 30% less per hour than Metrobus, and Circulator drivers and mechanics are union-represented just like Metrobus employees. DDOT might be able to save money by converting most of the local routes to local control.

Back when each state had separate, private bus systems, riders crossing from DC to Maryland often had to transfer at the state line. This plan wouldn't return to those days since regional bus routes would stay regional and run by WMATA. And Maryland and Virginia already have transferred many of their own local routes to local bus systems.

Would this be a good idea? It has a number of advantages and disadvantages.

Cost. As above, this could save money. However, others have argued that the Circulator is just cheaper because it's a small system and because it employs more younger drivers. Make it large and wait a few decades, and the costs might just start to equal those of Metrobus. For example, the Fairfax Connector and Ride-On have similar cost structures to Metrobus. On the other hand, those aren't bid out to contractors like the Circulator is.

Greater local coordination around intersections, lanes and more. DDOT designs new streetscapes and handles signal timings, while WMATA runs the buses. Sometimes, DDOT wants stops in one place, and WMATA in another. Or WMATA wants a bus lane, but has to rely on DDOT. If one agency is handling both sides of the equation, the coordination can happen more smoothly, or at least there's a DDOT Director and a Mayor there to referee disagreements.

Greater local sense of ownership. For a while, it seemed like DDOT might not be prioritizing bus lanes as highly as streetcars because they controlled the streetcar project and not the buses. The Mayor and Council end up spending more energy on local transit they control rather than systems run by a much larger regional entity. If DC controlled the routes, perhaps buses would rise in the city's priorities.

Rationalize bus fares. Why is the Circulator $1 while Metrobuses are $1.50 ($1.70 without SmarTrip)? Originally, DC wanted to make the bus appealing to tourists and easy to pay for with cash. But we've ended up in the bizarre and unfair situation where on 14th Street for example, the bus that goes to the richer neighborhoods is a cheaper Circulator, while the bus to poorer neighborhoods is pricier.

Jim Graham has constantly fought against raising bus fares, but outer jurisdictions often have pushed for higher fares. If DDOT ran more local buses, it could revamp the fares, even making all buses $1 if it had the money.

More nimble decisionmaking. DDOT can move faster on making decisions, or at least they have in recent years.

Less regional coordination. The flip side of a more nimble process is that DC might plan the system with less regard for regional mobility. Just look at the Georgia Avenue streetcar, which ends in Takoma instead of Silver Spring. Even though regional bus routes would stay with WMATA, would DDOT do as much to plan a local bus route in a way that facilitates transfers for riders going to Maryland or Virginia?

More confusing for riders. To plan a trip, a rider now needs to consider a number of different bus systems. They're not always on the same map. One trip planner doesn't necessarily consider all of the systems. Technology and open data feeds can solve some of this, but there will still be some hurdles to understand the full system.

David Alpert is the Founder and Editor-in-Chief of Greater Greater Washington and Greater Greater Education. He worked as a Product Manager for Google for six years and has lived in the Boston, San Francisco, and New York metro areas in addition to Washington, DC. He loves the area which is, in many ways, greater than those others, and wants to see it become even greater. 

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To me, this post makes it clear that reforming WMATA and their union contract is of the utmost importance. All the same, DC buses don't need to operate solely within DC; just look at the Circulator route to Rosslyn.

by Adam L on Oct 28, 2010 1:14 pm • linkreport

To me, this looks like DC is starting to shop around for operators of their bus service, just like Arlington, Fairfax and Alexandria, who have expanded their local bus services and contracted the service provided by WMATA.

by Michael Perkins on Oct 28, 2010 1:19 pm • linkreport

Great Piece, David.

I would add that not all buses should use the "DC Circulator" brand, preferably only the ones with potential for eventual streetcar conversion would use it. Assuming DDOT would take over WMATA routes, it might be best to keep existing line numbers, routes, and even drivers. What would happen to all the WMATA drivers if their bus routes were suddenly transfered to DDOT?

by John on Oct 28, 2010 1:22 pm • linkreport

@John, they'd be welcome to apply for jobs with Veolia or whomever holds the operations contract.

by Michael Perkins on Oct 28, 2010 1:24 pm • linkreport

I don't know how fiscally or politically feasible the idea is but simply comparing the Circulator to Metrobus leads me to believe that DDOT is much better at operating a bus service than WMATA is.

by Jacob on Oct 28, 2010 1:26 pm • linkreport

I'm with Adam on this -- rather than stripping WMATA of its services, and possibly crippling our transportation network as a result, we really need to work on reforming WMATA, and working with the agency to get its costs down.

by andrew on Oct 28, 2010 1:29 pm • linkreport

Yes, yes, and a thousands times yes.

Another advantage: better buses.

The lack of regional coordination is a real problem, but let's be honest: given WMATA's disinclation to be innovate with buses, and the other headaches, regional coordination is not so hot right now anyway.

by charlie on Oct 28, 2010 1:30 pm • linkreport

@charlie

Have you ridden the new WMATA buses? I'd say they're nicer than the Circulator buses.

by MLD on Oct 28, 2010 1:48 pm • linkreport

Why are the circulators costs so much lower?

by jcm on Oct 28, 2010 2:10 pm • linkreport

@Michael : I assumed they would be able to apply, but with no contract rollover, there is a disincentive for them to reapply with a new contractor. Undoubtedly, there would be driver turnover, which is not necessarily a good thing considering the complexities of many routes (i.e. stop placements, traffic patterns).

@MLD : Agreed - WMATA's newer buses give Circulator a run for its money.

PS: Anyone else find Circulators (esp. the 3-door ones) to have poor climate control?

by John on Oct 28, 2010 2:26 pm • linkreport

No. No. No. There is no better way to inconvenience riders then for local gov'ts to start running systems only within their exclusive jurisdiction.

1000 times NO.

by Redline SOS on Oct 28, 2010 2:31 pm • linkreport

I have to say, I'm really leery about bus cost-cutting that essentially relies on finding some way to pay the drivers less. Driving a city bus is a difficult and honorable job, and it ought to be a respectable career path in which those who do it well can at least live comfortably.

@Michael Perkins suggests that WMATA bus drivers made redundant by a DC bus takeover could apply for jobs with the new operating company, but it's a stretch to believe they'd be hired at the same level of compensation. At the very least, any benefits that get better with a longer employment span will be reset.

One can imagine a cycle where the contract is bid every few years, and won by a company that, even though it is employing largely the same workforce, is able to deliver a lower bid simply because it re-casts the drivers as new--and therefore cheaper--employees.

by thm on Oct 28, 2010 2:32 pm • linkreport

Is this the Circulator that only runs on the Mall on weekends? How "appealing to tourists" is a system that only runs between major Mall tourist attractions Saturdays and Sundays from April to September? They've already shown that they can't really make all these decisions on their own - there will be just as many jurisdictional disputes as before, just with new players. Don't make the mistake of thinking that just because they do a good job for a very limited function that they'd a great job for a huge function.

by Jim on Oct 28, 2010 2:32 pm • linkreport

@MLD,@John. Actually, busted. I **might** have ridden one of the new ones, but really don't remember. They do look bright and shiny from the outside. And yes, the smaller circulators (and similar ART buses) do have bad climate controls. Not that regular metrobus is much better....

by charlie on Oct 28, 2010 2:36 pm • linkreport

@ GCM overhead costs are way lower for First (The bus operator) than Metrobus. Drivers are also paid less which helps to explain why it is cheaper.

I up until recently have been working for a private operator of public transportation. What I can assure you is that they take their job seriously.

I would also add that metrobus could buy the same buses as the DC circulator ones. As you may already know DC circulator buses are European style buses. I don't know who built the chassis, but the body and the interior has been designed by VanHool, a Belgian company.

I would totally try to transfer routes to the private sector. It has been done before: All London bus routes are already operated by private bus companies. Service levels and routes are decided by TFL, whilst private companies bid to operate the system. The system works well. But for it to happen DDOT really needs some very qualified people to set up and control the system! I believe DDOT has already those people so DDOT should go ahead! 42/43 is one route they should start with! the sooner the better!

by Vincent Flament on Oct 28, 2010 2:37 pm • linkreport

@jcm

Mostly because the system is, as David mentioned, smaller. Circulator uses all the same type of buses making repairs cheaper (both in terms of replacement parts and number of mechanics needed to repair the relatively new buses), the buses travel fewer miles (reducing wear and tear), and most of the lines don't operate as often as Metrobus (i.e. few lines run at night). The drivers also tend to be younger (i.e. don't earn as much and retired personnel aren't receiving pension benefits). In addition, much of the management costs are handled by DDOT, and are therefore externalized.

The ballooning expenses associated with Metro's personnel costs are the result of mandatory pay increases (which Metro apparently agreed to), increased costs of fringe benefits like health care, and pension payouts for retiring employees.

by Adam L on Oct 28, 2010 2:37 pm • linkreport

@thm yes unfortunately in the US it is unfortunately the case in the bus industry that when a public system is outsourced drivers are the first one to suffer.

by Vincent Flament on Oct 28, 2010 2:40 pm • linkreport

More though should be given to the assumption that DDOT is capable of running a city-wide bus system based on how they run the 5 route Circulator system.

by Snowpeas on Oct 28, 2010 3:00 pm • linkreport

I'm in favor of converting more local routes over to the superior service and quality provided by the DDOT contract operator. This would allow routes to be better suited for the local neighborhoods rather than whatever some idiots from Maryland or Virginia thinks DC riders would want.

by Matt on Oct 28, 2010 3:13 pm • linkreport

@thm, @Vincent Flament - I think there was a spirited debate on a (recent?) Yglesias post about compensation for public employees. His unsurprising position was that Government is not a jobs program; your first priority is the efficient provision of services. An interesting if long read.

And remember, the big operating cost for public transportation is labor-Adam L touched on the obligations Metro is saddled with. Saving on labor costs can help you reduce fares and/or improve service, which helps the transit-dependent poor.

by EJ on Oct 28, 2010 3:24 pm • linkreport

It makes total sense for DC to operate the bus routes that lie entirely within the DC boundaries, just as it makes sense for surrounding counties to operate the bus routes that lie entirely within their boundaries. DC is better able to control costs. This also puts pressure on WMATA to manage their bus operating costs better than they do know.

By the way, if DC is smart, they will continue to contract out their bus service. That kind of competition has been demonstrated to be an effective way to manage costs while preserving good quality of service.

Because an inter-state compact created WMATA, WMATA ought to be focused on cross-boundary transit. Metrobus routes should be limited to those that cross the boundaries between VA - DC, VA-MD, or MD-DC. All of the Metro Rail routes already cross such boundaries.

by anonymous coward on Oct 28, 2010 3:36 pm • linkreport

>>Saving on labor costs can help you reduce fares and/or improve service, which helps the transit-dependent poor.

Or more likely, can reduce pressure on subsidies while keeping the same fares and service.

by Michael Perkins on Oct 28, 2010 3:40 pm • linkreport

@ Adam L Then it's really a false savings. A DDOT-run bus system is either going to have enormous upfront capital costs to buy new buses, or they're going to use the same buses as WMATA, and have the same maintenance issues.

The cost savings from employee pensions is a similar problem. WMATA is still going to have the pension obligations for previous employees and current employees. So what's left is effectively trying to force long tenured employees to take a pay cut. Trouble there is, it's likely that the union is seniority based, which means the newer drivers will lose their jobs with WMATA and go to DDOT. WMATA's costs will go through the roof, and DC is going to be on the hook for it.

If there are actual efficiencies in the system at DDOT it's one thing. If the savings just comes from squeezing some junior employees while simultaneously increasing costs at WMATA (which DC has to pay anyway), then it doesn't make much sense.

by jcm on Oct 28, 2010 3:53 pm • linkreport

Many bus routes would still be under WMATA

all the 30's, 70's, 96, 97, 80's (except the 80) B, E, G, K, L, R, V routes,
all A, S, U, W, except one or two routes

What about buses that travel on Eastern, Western, Southern Avenues to turn around.

What about buses that travel into Maryland during rush hour and no other times.

About 85 % of bus routes on the eastern side of the Anacostia would still be under WMATA

by kk on Oct 28, 2010 4:34 pm • linkreport

I'm highly skeptical. Why create the redundancy in overhead, maintenance facilities and workers, insurance, etc. etc.? Then tack on the start up costs for DDOT. I just don't see it making sense. Get someone at WMATA in charge of buses to make the necessary changes in culture and to continue pushing for efficiencies in routes, express buses, bus lanes and the like.

If you really want to save money, bid the bus system out and have it overseen by a WMATA manager who will aggressively push for the items above.

by dano on Oct 28, 2010 4:45 pm • linkreport

Hell no. It should be the exact opposite, we should force all those tiny little bus agencies to come under the WMATA umbrella.

One website, one brand, one fare model.

by JJJJ on Oct 28, 2010 6:25 pm • linkreport

Contract out service? Ask Montgomery County how well that worked out for them. They had to buy out the contractor because of bad service. The contractor did around 20% of the routes but had most of the passenger complaints.

by Daniel on Oct 28, 2010 6:48 pm • linkreport

DC seems to be losing out on federal funding for transit since the stimulus. Is it really ready to shoulder the burden of funding its own transit system?

Also, the Circulator buses are nicer in general, but they're also not hybrids like the newest of WMATA's fleet. Would a DC transit system be as green?

On the other hand, more seamless transfers between the local bus network and the streetcar would be nice. And if it could mean more consolidated stops for faster service, then I'm all for it, although I fear the incoming presumptive mayor's focus on process over results may hinder any progress on that front.

by Anonymous on Oct 28, 2010 6:58 pm • linkreport

@jcm

You got it!

by Adam L on Oct 28, 2010 7:12 pm • linkreport

Any chance we can just take over the metro too? Trains could just turn around at foggy bottom. Maybe turn the yellow around at DC, green at, Does anyone even know where the end of the green line is to the south?

by DAJ on Oct 28, 2010 8:13 pm • linkreport

One is to add bus lanes and queue jumpers to speed buses, which we've discussed repeatedly.

i'm generally down with 'improved bus service', but 'bus lanes' is where i...get off the bus. :-D

specifically, i object to buses getting dedicated lanes before bikes get dedicated lanes. we just read a post about thinking of bike sharing as a new transit mode (i.e. a part of 'public transit'), followed by a story of bike racks filling up at East Falls Church.

so, all i'm saying is...give [bikes] a chance. :)

seriously -- buses can currently travel in relative safety in, out, and around DC -- bikes cannot. perhaps we can deliver both bus lanes and bike lanes at the same time (though, I'm still not generally in favor of bus lanes or buses at all), but bike lanes/cycletracks should take priority over bus lanes. if there is any road/street/area we would consider putting in bus lanes, instead, put in bike lanes first -- ideally protected bike lanes/cycletracks -- then watch biking popularity explode along that route.

this is the _best_ solution to 'improving bus service' -- it's to make fewer people dependent on it, and make everyone a little less dependent on it.

if you want to add/create bus-only lanes _after_ you've added bike lanes, have at it -- I won't try to stop you - there are more important battles. ideally, you keep the buses as far away from bikers as possible, separate buses from bikers with at least some type of physical barrier, etc. stick buses in the middle/left travel lane if you have to.

if we're thinking of subsidizing folks, let's subsidize them in the best possible way -- start handing out discounted bike sharing memberships, etc.

i have no problem, in general, with subsidizing bus riders -- typically, the poorest, least powerful, least privileged, most discriminated against people in society -- high bus fares, as WMATA is now starting to admit, decimates ridership, for obvious reasons (and that lack of ridership is a problem because it represents a real loss of economic/social power/freedom/etc. for the most vulnerable people in society).

by Peter Smith on Oct 28, 2010 8:15 pm • linkreport

That was supposed to say DCA.

by DAJ on Oct 28, 2010 8:18 pm • linkreport

@Daniel: If it is badly implemented, subcontracting will always go wrong. DDOT needs to implement a system oversight that is stringent enough that no subcontractor can do what it wants. Need a system of carrot and stick to make sure the subcontractor does what it is meant to do. I'm not aware of what happened in Maryland but Im sure there is a reasonable explanation: Did they take the cheapest bid? Did they thoroughly check the subcontractor plan?

About the Bus issue: You can make the subcontractor buy and maintain them. That's what happens in most European countries. The capital cost associated with the purchase of buses and what not is then included in the contract.

by Vincent Flament on Oct 28, 2010 8:21 pm • linkreport

@David: I generally am not prone to nit pick but the Fairfax Connector service IS contracted out and has been for a very long time if not forever. That being said, the last I heard was that Fairfax's cost to operate Connector routes is less then what WMATA ends up costing the county, (same thing in Arlington). Hence one of the reasons that both of those jurisdictions run their own routes whenever possible.

What strikes me in this conversation is the idea of a "Silver Bullet" fix. Having DDOT become a bus agency vs. contracting Metrobus vs. the status quo, can simply be a matter of changing the name on the door. Why does anyone think that DDOT is anymore capable of running a bus system, then WMATA? If that thinking is based solely upon the performance of the Circulator being better then that of MetroBus, there are more relevant factors than the oversight agency:

1. The age of the fleet
2. The simplicity of the system
3. The limited goals of the system
4. The funding sources for the system
5. The lack of politics involved in the system
6. The labor 'arrangement'

If DDOT were to take over all bus service in the city, many of the above mentioned factors would no longer exist.

Can a contract operator operate bus service within the city in more efficient and effective manner then WMATA? Perhaps. Obviously the profit motive automatically builds in a push for efficiencies and creativity that MAY not exist in a public agency. I find it dis-heartening that we have given up completely on the idea that we cannot hire first class management talent in public agencies. I once worked with a public agency where the manager wanted his agency to operate more like a business and to make more business minded decisions. He worked to promote and hire managers and other personnel who thought the same way. He actually was fairly successful in achieving that goal. However, at one point he was voicing his frustration at getting more entrenched portions of the staff to go along with his approach and behave in a more business like manner. I pointed out to him that he was running a public agency and that he could run it like a business, or a football team, or a whorehouse if he wanted. However the simple reality was that it was a public agency and it was going to require a great strength of leadership to get it to act like something else. He did a good job with it, got the agency to make good business decisions in a lot of instances, but when he retired, it went back to acting like a public agency.

Some have commented that having DDOT operate buses would improve DDOT's coordination of roadway infrastructure with the bus service. That would only happen if the leadership of DDOT were to make buses a priority. If you add a bus division to DDOT, their requests to the traffic signal division or the lane configuration division would not necessarily get anymore priority then WMATA's requests. If we rely on the head of DDOT to decide those priorities, then we have to hope that buses are the greater priority. Why can't the head of DDOT simply do that now when WMATA has a need? Why do we have to create a new bus agency in DDOT to get that priority?

In the end, I do not believe that changing the oversight agency will automatically fix the problems, nor is it required to fix MetroBus's problems. A number of other steps could accomplish the same things:

1. One idea would be to re-organize MetroBus in some manner, such as 4 divisions, Md, VA, DC and regional. They each have budgets, they each have the staff that is needed to be fully dedicated, and they then share certain overhead functions. There then could be joint planning staffs/committees/sessions in order to co-ordinate the efforts of each division. I am sure that there are many other ideas that would work as well.

2. WMATA (or just MetroBus) could become a contracted operation. However, the success of contracts depends heavily on the procurement process, the contract agreement, and the oversight of the said contract. If an agency is plagued by incompetance, and has a culture of mediocrity/failure, then there is no reason to believe that they would be any better at overseeing a contract operation then they are at running the operation. Once again, success is dependant upon the competance of the individuals and the management of the agency.

One thing that is certain is that there needs to be a major change in the culture and institutional thinking in WMATA, most other public transit agencies, and the industry in general. If we want people to give up their cars for public transit, we must first provide a superior product.

by SP on Oct 29, 2010 9:30 am • linkreport

Bad idea. Doesn't this make it harder to extend bus routes outside DC when it makes sense to do so?

by Andrew on Oct 31, 2010 2:01 am • linkreport

Whether the buses go back into the private sector or not, WMATA is going to have to get its costs under control one way or another. Since politicians are too cowardly to confront the unions they depend on for re-election, we now are paying for that in the form of fare levels getting so high that people are getting back into their cars to come into DC. The days of drivers making total compensation of more than $100,000 per year ( on average) and retiring at pensions that are unheard of in the private sector must come to an end.

by Jack on Oct 31, 2010 8:39 am • linkreport

@jack that statement of bus operators making 100k is lacking some fact yes there are some operators that make 100k but do u have any idea what they give up to do it? They are out working 8 or 16 hours on all holidays sleeping in bus garages missing time with family. Also fact on alot of these local bus companies name me one that provides same level of service as WMATA does on weekends or holidays most of ride on routes dont run weekends nor does a lot of the bus routes nor fairfax connector and most of these afore mentioned companies dont provide service on holidays.just think all facts need to be considered when trying to compare WMATA to local bus companies

by dh on Nov 24, 2010 5:25 am • linkreport

I said "total compensation of more than $100,000 per year", which includes pension and health insurance costs of over $40,000 per year. A figure which in and of itself is ludicrous for a job which does not require a high school diploma. There are many drivers who work massive amounts of overtime the last couple years of their careers in order to boost their pensions even more. Their W-2 income can be seen on the WMATA site and shows that some make well over $150,000 in total compensation. We pay for all this, regardless of whether it is plain wages or wages plus benefits. It is obscene that the people who have to survive on minimum wage must pay an ever increasing part of their meager pay ( with many having NO benefits) to get on a bus driven by people who are vastly overpaid. The local bus companies outside of WMATA services are commuter services, which means that the municipalities that contract with them do not pay for buses when there are no commuters on weekends or holidays given the vast number of agencies and businesses that are closed. WMATA loses money on its off-peak services, just like everyone else does, but the commuters subsidize them with jam-packed rail cars during rush hours which make money. But WMATA operates at a loss nonetheless

by jack on Nov 24, 2010 10:14 am • linkreport

If Jack thinks WMATA bus operator are over paid, he needs to apply for the job, and if hired, make a trip to Condon Terrace or Capitol View and see what he thinks then.

by LS on Nov 24, 2010 8:50 pm • linkreport

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