5 top issues for Richard Sarles
The Washington Post has an op-ed from me in their Local Opinions section this morning. It lists some important issues which need Richard Sarles' attention, now that he's become WMATA's longer-term CEO instead of interim General Manager.
Dear Richard Sarles,Those issues are customer service, Metrorail capacity, bus priority corridors, a long-term funding plan, and Metro's internal culture. Read the whole piece on the Post Web site.
Congratulations on being appointed chief executive officer of Metro.
You've already made a lot of progress as an interim leader. You've started creating a culture of safety and fixing unsafe conditions. You've stabilized a rudderless organization. You've published concrete performance metrics and commissioned assessments of problem areas, like escalators.
Now that you're going to be staying for a while, there are some big long-term problems that need your attention.
- It's fine to not build parking at Tysons Metro stations
- Arlington considers using fees to reduce parking
- Rural Virginia leads eastern US in cars per household
- Downtown & Georgia Avenue Walmarts open for business
- Sexist Metro ad asks "Can't we just talk about shoes?"
- Good design, lots of parking at Wheaton's tallest building
- DC mulls new affordable housing rules in public land deals