5 top issues for Richard Sarles
The Washington Post has an op-ed from me in their Local Opinions section this morning. It lists some important issues which need Richard Sarles' attention, now that he's become WMATA's longer-term CEO instead of interim General Manager.
Dear Richard Sarles,Those issues are customer service, Metrorail capacity, bus priority corridors, a long-term funding plan, and Metro's internal culture. Read the whole piece on the Post Web site.
Congratulations on being appointed chief executive officer of Metro.
You've already made a lot of progress as an interim leader. You've started creating a culture of safety and fixing unsafe conditions. You've stabilized a rudderless organization. You've published concrete performance metrics and commissioned assessments of problem areas, like escalators.
Now that you're going to be staying for a while, there are some big long-term problems that need your attention.
- This building is way too short
- Petworth residents complained drivers are speeding. DC says it's true, but "acceptable."
- Chicago has examples of a cheap way to bring rail transit to more people: infill stations
- Here's where a protected bikeway could go on the east side of downtown
- Metro wants to connect Farragut North and West with a tunnel
- A dedicated bus lane and 30 other ways to improve bus service on 16th Street
- NTSB recommends the federal government take over safety oversight of Metro