5 top issues for Richard Sarles
The Washington Post has an op-ed from me in their Local Opinions section this morning. It lists some important issues which need Richard Sarles' attention, now that he's become WMATA's longer-term CEO instead of interim General Manager.
Dear Richard Sarles,Those issues are customer service, Metrorail capacity, bus priority corridors, a long-term funding plan, and Metro's internal culture. Read the whole piece on the Post Web site.
Congratulations on being appointed chief executive officer of Metro.
You've already made a lot of progress as an interim leader. You've started creating a culture of safety and fixing unsafe conditions. You've stabilized a rudderless organization. You've published concrete performance metrics and commissioned assessments of problem areas, like escalators.
Now that you're going to be staying for a while, there are some big long-term problems that need your attention.
- WMATA is considering scrapping the Metroway BRT
- Here's why it'd be wrong to shut down Metro east of the Anacostia River
- Is our next president going to care about transit and street safety?
- Metro's plan for late-night bus service isn't much of a plan
- Metro is proposing service cuts, again. Will riders ever see the benefits?
- Without more information, riders shouldn't accept Metro late night cuts
- Marriott is moving its headquarters to downtown Bethesda so it can be in a denser place that's closer to transit