5 top issues for Richard Sarles
The Washington Post has an op-ed from me in their Local Opinions section this morning. It lists some important issues which need Richard Sarles' attention, now that he's become WMATA's longer-term CEO instead of interim General Manager.
Dear Richard Sarles,Those issues are customer service, Metrorail capacity, bus priority corridors, a long-term funding plan, and Metro's internal culture. Read the whole piece on the Post Web site.
Congratulations on being appointed chief executive officer of Metro.
You've already made a lot of progress as an interim leader. You've started creating a culture of safety and fixing unsafe conditions. You've stabilized a rudderless organization. You've published concrete performance metrics and commissioned assessments of problem areas, like escalators.
Now that you're going to be staying for a while, there are some big long-term problems that need your attention.
- A trade pact might change local land use decisions in a big way
- Map: When and where Metrorail fares come from
- Montgomery backtracks on a sprawl-inducing highway
- Metro's 7000 series cars carry their first passengers, in pictures
- Why did the pedestrian bridge collapse affect Metro so far away from Greenbelt?
- The Silver Line might change how you bus to Wolf Trap
- Jobs are clustering in parts of the region, but the east is falling behind