Greater Greater Washington

Parking


Pay by phone for parking in DC starting Monday

Drivers parking at 700 meters around Dupont Circle, Union Station, and on select downtown streets will be able to pay for parking by phone starting Monday, April 17th 12th, DDOT announced.

To use the system, drivers will go to paybyphone.com ahead of time and register the car's license plate, a mobile phone number, and a credit card. When parking in an eligible space, they will then be able to call 888-510-PARK and enter a location code posted on signs. Parking enforcement officers will have access to this information on their handheld devices so they know not to ticket cars using pay by phone.

The system can also send a text message when time is about to expire, and the driver can call back to add more time remotely up to the maximum time limit allowed by that meter.

You can go to Verrus Mobile Technologies' paybyphone.com now or call 888-510-PARK (7275) and sign up for an account. 700 meters will support pay by phone in the initial pilot, around Dupont Circle, Union Station, and on I and K Streets and New York Avenue downtown. Update: Here are maps of the pilot streets for Dupont north and south of the circle, Union Station, and I and K.

If it works well, pay by phone will make parking a much less painful process. If a downtown garage charged $2 or even $5 per hour for parking, most drivers would find that remarkably cheap, but the $2 maximum meter rate in DC feels very burdensome when parking for two hours requires finding 16 quarters, even though grabbing a latte on the way out could cost just as much. Credit card meters are one solution, but pay by phone is even better.

Better yet, pay by phone could make it possible to meter residential streets for non-residents. In many neighborhoods, like Dupont Circle, some metered spaces remain available during busy times while the residential side streets are packed with restaurant-goers and the roads are filled with people circling for parking. Some neighborhoods, like the ballpark performance parking district, have addressed this problem by prohibiting non-resident parking on one side of the street, but at some times of the day that means that the resident side of the street is pretty empty.

Why not let people park on the resident-only side of the street, but for a premium? It could cost more than the meters, and enough to ensure that it doesn't completely fill up with non-residents, but if spaces are going begging and the residents aren't using them, charging something high is better than banning its use altogether.

David Alpert is the Founder and Editor-in-Chief of Greater Greater Washington and Greater Greater Education. He worked as a Product Manager for Google for six years and has lived in the Boston, San Francisco, and New York metro areas in addition to Washington, DC. He loves the area which is, in many ways, greater than those others, and wants to see it become even greater. 

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Love the idea. This is so much simpler and more cost effective than replacing hundreds of ill-functioning meters.

by Adam L on Apr 9, 2010 12:20 pm • linkreport

Why does there have to be a website and credit card involved? Can't this just be done through text messaging? If you can donate $10 to Haiti by sending a text message, why can't you text your location when you come and go, and the whole thing just be added to your cell phone bill?

Seriously, why do it the hard way when it can be done easily?

by Jasper on Apr 9, 2010 12:22 pm • linkreport

Mobile phone companies take a huge cut out of that text message payment stuff. Most waived it for Haiti, but there were some controversies over which payment were and weren't fee-free.

by David Alpert on Apr 9, 2010 12:24 pm • linkreport

I wish they had EZPass for parking. And I'm actually a bigger fan of the credit card meters, although ideally they'd have the contactless payment (payWave, ExpressPay, PayPass) that you find at places like CVS and McDonald's. I don't like having to put my credit card info on some third party.

by Martin on Apr 9, 2010 12:50 pm • linkreport

Seems to me that Telephone companies are regulated telephone service providers not financial service companies. Handling payments for small dollar or any credit payments requires a level of security when handling payment info. Since payments by credit have both a fixed and variable component. The cost of small dollar purchases is quite high on a percentage basis. I'm also concerned that DC can't decide how it wants to collect parking fees. As an occasional downtown parker will I need to pay via the old style coin meter, a pay station, or by some type of phone method. Certainly the allowance of credit payment will allow the city to plunder the visitors to our downtown.

by Interested on Apr 9, 2010 1:04 pm • linkreport

"even though grabbing a latte on the way out could cost just as much"

I am starting to learn that anytime anyone says, well, this new fees costs less than a coffee, grab your wallet.

by charlie on Apr 9, 2010 1:04 pm • linkreport

This is great and alot more convenient than having to rely on having some random collection of coins. Who carries coins? Most people hate coins and aren't going to be thinking about having little pieces of metal jingling in their pocket if they are in a hurry and trying to get things done. CC payment or phone payment is better.

I do agree that it is a little strange to have multiple single choice options across the city, if they are clearly indicated which payment method is allowed at which meter than that should be ok.

by James on Apr 9, 2010 1:16 pm • linkreport

I understand signing up at a website beforehand but I don't understand the calling part when you are actually parking. I would rather do some type of "check in" via text or the website when it's time to park.

by Kenya on Apr 9, 2010 1:16 pm • linkreport

Kenya -- It covers anyone with a cellphone that way, not just anyone with a data plan that can access the website. But, yeah, additional options would be nice.

I'm a little wary of having nothing to put in the windshield to indicate you've paid. Perhaps when you register they could send a tag or card that would say "using Pay by Phone" and perhaps even have an account number.

by ah on Apr 9, 2010 1:23 pm • linkreport

I'd love if they'd do this on the residental parking spaces by the Zoo.

As far as texting, you'd be surprised how many people have no idea how to do it

by kasdc on Apr 9, 2010 1:24 pm • linkreport

I will correct my own impression. In the Netherlands, you do have to couple your text message (SMS in Europe) to a bank account or credit card. Dumb me, I should check next time.

It appears there are several providers that will handle the payment for you. Some work in more cities than others.

http://www.smsparking.nl/en/tariff.html

There's a one time €5 start-up fee (Smartrip like, yuk), plus 3.5% of your payment. Every message you get and send is also €0.15.

These guys are slightly more expensive, but available in more cities.

http://www.yellowbrick.nl/kosten-yellowbrick
http://www.parkline.nl/kosten_mobiel_parkeren.htm

This one has a flat monthly fee, but no %.

http://www.smsparkeren.com/hoe_werkt_smsparkeren.html

In Antwerp, Belgium, one provider just dumps it on your cell bill, you need to register for others.

http://www.parkereninantwerpen.be/parkeren/bezoekers/gsm-parkeren/sms-parkeren-met-mobile-for/sms-parkeren-met-mobile-for
http://www.4411.be/
(first site in Dutch, second in English)

Interesting. I had the impression it was a lot easier. On the other hand, in the Netherlands banking is a lot more convenient than here and ID-theft simply does not exist.

by Jasper on Apr 9, 2010 1:32 pm • linkreport

I'd love if they'd do this on the residental parking spaces by the Zoo.

It wouldn't really work in residential spaces that are already overloaded.

Well, it would "work" in theory but there's no way residents who already can't find parking because of zoogoers would accept paid parking on spaces that are now exclusively reserved for them (at least beyond the 2-hour limit).

by ah on Apr 9, 2010 1:40 pm • linkreport

ah: The spaces around the zoo aren't really reserved for residents because they get filled up with people parking for free under the 2-hour limit. Also, the 2-hour limit doesn't apply nights and weekends.

Meters could mean that some zoogoers can still park for limited times, but have to pay, and especially if the revenue goes back to the neighborhood, that would be a huge win for residents.

by David Alpert on Apr 9, 2010 1:44 pm • linkreport

If we're going down the "contactless" road, why not just use SmarTrip? PayPass isn't really an option, because CC processing fees are prohibitive for small transactions.

by andrew on Apr 9, 2010 1:45 pm • linkreport

yes paid parking in the area around the zoo for anyone w/o a residential parking permit would be great on weekend days. We could use the money to hire someone to pick up the trash the zoo visitors leave behind. Its a fantastic idea that I hope gets applied to Cleveland/Woodley Park. Of course it would have to be enforced. Currently weekend zoo visitors frequently park illegally all over the neighborhood with impunity b/c there is no enforcement. I mean really illegally, like on sides of the street that are prohibited at any time, not just closer to the intersection then is supposed to be allowed.

by Bianchi on Apr 9, 2010 2:26 pm • linkreport

This Monday is April 12th.
April 17th is next Saturday (and also my birthday).

by jj on Apr 9, 2010 7:21 pm • linkreport

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